Safe customer experience (SafeCX) - Research seminar at the University of Newcastle, Australia (F2F and Online)

  • Jamie Carlson (Speaker)
  • Rahman, S. (Invited speaker)
  • Noman Chowdhury (Invited speaker)

Activity: Talk or presentationInvited talk


Presentation of the recently published article: Rahman, S. M., Carlson, J. and Chowdhury, N. H. (2022). SafeCX: A Framework for Safe Customer Experience in Omnichannel Retailing. Journal of Services Marketing. In special issue ‘Opportunities in the New Service Marketplace’
Period25 Mar 2022
Held atSchool of Humanities and Social Science, The University of Newcastle, Newcastle, NSW, Australia.
Degree of RecognitionNational