Booking.com unfair system for cancellations

Press/Media: Expert Comment

Description

Lisa Spagnolo was interviewed for Channel 7 news bulletin on a story relating to operators of hotels which used Booking.com regarding terms and conditions who were concerned about cancellations and fees due to the website Booking.com. under their contractual terms when customers cancelled their bookings. This interview was prompted by her expertise in contract law, standard terms and conditions and termination rights in contract.

Period10 Nov 2019

Media contributions

1

Media contributions

  • TitleBooking.com unfair system for cancellations
    Degree of recognitionNational
    Media name/outletChannel 7
    Media typeTelevision
    Duration/Length/Size5 minutes
    Country/TerritoryAustralia
    Date10/11/19
    DescriptionHotels were concerned about the effect of terms and conditions with Booking.com regarding client cancellations. Lisa
    Spagnolo was interviewed by a news crew for a story on the Channel 7 News in the Staff Library.
    Producer/AuthorMatilda Boseley
    PersonsLisa Spagnolo