How AI might actually affect your GP job

Press/Media: Expert Comment


Professor Enrico Coiera, a trained medical doctor and computer scientist, says the UK smartphone app, GP at Hand, is an example of AI causing anxiety and eroding an existing business model.

The NHS-linked virtual GP service, launched in London in 2017, uses a chatbot to ask patients about their symptoms and can then provide a video consult with a GP or arrange a face-to-face appointment if needed.

“It is on the one hand really exciting, but there are lots of challenges. This is really quite early technology, so there are anxieties around how safe that app is,” Professor Coiera told delegates at the Wild Health summit in Sydney earlier this week.

Period23 Nov 2018

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