Gone are the days when middle managers were considered dispensable. COVID-19 has shown how critical they are in helping a business navigate change.
When a business faces tough times, executive-level conversation inevitably turns to reinventing the organisational chart. Those at the top of the hierarchy are, by and large, considered indispensable; and there’s rarely much fat to trim at the bottom, where products are manufactured and services are delivered.
So that leaves middle managers. Are they really necessary?
Middle Managers, Change, Innovation