Reference to the OCX framework in blogs and news articles

Press/Media: Other

Period12 Apr 2022 → 10 May 2022

Media coverage

8

Media coverage

  • TitleHow to Build Customer Experience (CX) Strategy in 2022
    Degree of recognitionInternational
    Media name/outletREVE
    Media typeWeb
    Country/TerritorySingapore
    Date10/05/22
    DescriptionThe article was cited to define Customer Experience (CX) Strategy.
    Producer/AuthorSingdha Patel
    URLhttps://www.revechat.com/blog/customer-experience-strategy/
    PersonsSyed Rahman
  • Title12 Effective Customer Experience Best Practices & Tips for 2022
    Degree of recognitionInternational
    Media name/outletREVE
    Media typeWeb
    Country/TerritorySingapore
    Date10/05/22
    DescriptionThe research paper was cited to substantiate the importance of consistency in omnichannel customer experience.
    Producer/AuthorSnigdha Patel
    URLhttps://www.revechat.com/blog/customer-experience-tips/
    PersonsSyed Rahman
  • TitleCustomer Experience Measuring is Important
    Degree of recognitionInternational
    Media name/outletLgwinesmart
    Media typeWeb
    Country/TerritoryUnited States
    Date30/04/22
    DescriptionA news article cited the research to discuss the importance of customer experience measurement.
    Producer/AuthorBeverly B. Pearman
    URLhttps://lgwinesmart-event.com/customer-experience-measuring-is-important.html
    PersonsSyed Rahman
  • TitleMeasuring The Customer Experience Is Important
    Degree of recognitionInternational
    Media name/outletTechJazy
    Media typeWeb
    Country/TerritoryAustralia
    Date27/04/22
    DescriptionThe blog cited the research article to substantiate the importance of customer experience measurement.
    Producer/AuthorSteffy Alen
    URLhttps://www.techjazy.com/measuring-the-customer-experience-is-important/
    PersonsSyed Rahman
  • TitleWhy Is Omnichannel Customer Experience Important?
    Degree of recognitionInternational
    Media name/outletNewsDeskBlog.com
    Media typeWeb
    Country/TerritoryUnited States
    Date26/04/22
    DescriptionOmnichannel offers many advantages for businesses that want to improve their customer experience. As a marketer, business strategist, or customer experience representative, you must understand how omnichannel works and how it can benefit your business. This post will help you identify how you can benefit from omnichannel integration for your business.
    Producer/AuthorZain Liaquat
    URLhttps://newsdeskblog.com/why-is-omnichannel-customer-experience-important/
    PersonsSyed Rahman
  • TitleWhat is an omnichannel customer experience?
    Degree of recognitionInternational
    Media name/outletInternational Journal of Research (IJR)
    Media typeWeb
    Country/TerritoryUnited States
    Date15/04/22
    DescriptionLet’s take a look at exactly what omnichannel customer experience is and how you can create and improve it for your company.
    URLhttps://internationaljournalofresearch.com/2022/04/15/what-is-an-omnichannel-customer-experience/
    PersonsSyed Rahman
  • TitleWhat Is Customer Service and Why Is It So Important?
    Degree of recognitionInternational
    Media name/outletREVE
    Media typeWeb
    Country/TerritorySingapore
    Date13/04/22
    DescriptionThe research paper was cited to substantiate the importance of customer service in omnichannel retailing.
    Producer/AuthorSnigdha Patel
    URLhttps://www.revechat.com/blog/customer-service/
    PersonsSyed Rahman
  • TitleWhat is an Omnichannel Customer Experience?
    Degree of recognitionInternational
    Media name/outletREVE Chat
    Media typeWeb
    Country/TerritorySingapore
    Date12/04/22
    DescriptionThe research paper was cited to define omnichannel customer experience.
    Producer/AuthorSnigdha Patel
    URLhttps://www.revechat.com/blog/omni-channel-customer-experience/
    PersonsSyed Rahman