Study examines keys to success for contact tracing

Description

The study, To Disclose or To Falsify: The Effects of Cognitive Trust and Affective Trust on Customer Cooperation in Contact Tracing is to be published in the leading International Journal of Hospitality Management.

This research was a collaboration between Dr Raymond Xia (University of Otago), Dr Joseph Chen (Macquarie University), Dr Donia Waseem (University of Bradford, UK), Dr Khai Tran (The University of Danang, Vietnam), Dr Yi Li (Macquarie University) and Dr Jun Yao (Macquarie University). The first four authors are all University of Otago PhD graduates.