Department of Marketing

Search results

• Swyftx's self-promotion on crypto news site it owns raises ethical concerns

  Joseph Chen

  10/01/25

  1 Media contribution

  Press/Media: Expert Comment

• The Psychology Behind Design A Marketing Perspective

  Chris Baumann

  28/08/24 → 15/12/24

  3 Media contributions

  Press/Media: Research

• Necro-branding: Elvis Presley as a necro-celebrity

  Chris Baumann

  30/10/24 → 12/12/24

  7 Media contributions

  Press/Media: Research

• Power outage means no bread?" Why cash payments are still essential

  Jun Yao

  10/12/24

  1 Media contribution

  Press/Media: Expert Comment

• Detail in convenience store sign highlights growing Aussie trend: 'Out of control'

  Jun Yao

  21/10/24

  1 Media contribution

  Press/Media: Expert Comment

• Coles, Woolworths Sins Could Impact Other Retailers

  Joseph Chen

  1/10/24

  1 Media contribution

  Press/Media: Expert Comment

• The bad apple effect: How the sins of supermarket giants Coles and Woolworths may impact other retailers

  Joseph Chen

  1/10/24

  1 Media contribution

  Press/Media: Expert Comment

• Shrinkflation Nation: Are We Paying More For Less?

  Jun Yao

  28/05/24

  1 Media contribution

  Press/Media: Expert Comment

• Shrinkflation 101: The Economics of Smaller Groceries

  Jun Yao

  1/03/24

  1 Media contribution

  Press/Media: Expert Comment

• Customer spots hidden charge on Queensland café receipt: 'Not justified'

  Jun Yao

  31/08/22

  1 Media contribution

  Press/Media: Expert Comment

• Dispirited Australia after losing the trust of a nation can the Qantas brand bounce back

  Chris Baumann

  30/07/22

  1 Media contribution

  Press/Media: Expert Comment

• Research article mentioned in the podcast hosted by the CEO of the National Retail Association

  Syed Rahman

  23/06/22

  1 item of Media coverage, 1 Media contribution

  Press/Media: Research

• Melbourne restaurant's 'cheeky' surcharge amid soaring food prices

  Jun Yao

  22/06/22

  1 Media contribution

  Press/Media: Expert Comment

• Expert comments in Customer Experience (CX) and User Experience (EX) related discussions in the media

  Syed Rahman

  14/04/22 → 17/05/22

  14 Media contributions

  Press/Media: Expert Comment

• Contribution to the Customer Experience (CX) and User Experience (UX) related discussion in the media

  Syed Rahman

  16/04/22 → 17/05/22

  7 Media contributions

  Press/Media: Public Engagement Activities

• Reference to the SafeCX framework in blogs and news articles

  Syed Rahman

  27/04/22 → 14/05/22

  2 items of Media coverage

  Press/Media: Other

• Bee Gees Way in Australia

  Chris Baumann

  12/05/22

  1 Media contribution

  Press/Media: Research

• Reference to the OCX framework in blogs and news articles

  Syed Rahman

  12/04/22 → 10/05/22

  8 items of Media coverage

  Press/Media: Other

• SBS Radio Interview: How can consumers avoid the "shrinkflation" trick?

  Jun Yao

  8/05/22

  1 Media contribution

  Press/Media: Expert Comment

• Why shoppers prefer shrinkflation to price increases

  Jun Yao, Di Wang & Gary Mortimer

  29/04/22

  1 Media contribution

  Press/Media: Research

• Safe Customer Experience: where should organisations start?

  Syed Rahman

  27/04/22

  1 Media contribution

  Press/Media: Expert Comment

• Why getting less with shrinkflation is preferable to paying more

  Jun Yao, Di Wang & Gary Mortimer

  25/04/22

  1 Media contribution

  Press/Media: Research

• Omnichannel experience - the 9 most important factors retailers need to consider

  Syed Rahman

  19/04/22

  1 Media contribution

  Press/Media: Public Engagement Activities

• Introduction to the OCX Framework published in the Journal of Retailing

  Syed Rahman

  15/04/22

  1 Media contribution

  Press/Media: Research

• ‘Impulsive psychopaths like crypto’: research shows how ‘dark’ personality traits affect Bitcoin enthusiasm

  Di Wang, Brett Martin & Jun Yao

  12/04/22

  1 Media contribution

  Press/Media: Research