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Dr Alison Barnes joined the Department of Marketing and Management at Macquarie in 2010. She has conducted research into the service industry and trade unions, employee behaviour and skill recognition, and the gender pay gap. Alison was awarded a PhD from the University of NSW. Her thesis investigated the impact of working conditions (shift work, casual employment and regional considerations) on call centre employment. Alison is particularly interested in employee resistance and trade union strategy.


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