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Personal profile



Dr Annie Lau leads the Consumer Informatics stream at the Centre for Health Informatics, Australian Institute of Health Innovation. This is the most active and productive consumer informatics research program in Australia, investigating new approaches to improve consumer health and patient engagement through digital technology. She has a national and international profile for her expertise in consumer digital health. 

Her research interests lie in digital health, consumer informatics, and patient work. 

Her research involves: (i) using digital technology to understand the "work" patients and consumers do for their health, (ii) designing and evaluating digital health interventions for patients and consumers; and (ii) analysing patient and consumer behaviours using informatics and computational techniques.

Her research in consumer eHealth systems have been spun off into a new start-up venture, which launched in Silicon Valley in 2015. Her research has been mentioned in several national and international media appearances including her work on the Healthy.me.

Dr. Lau is a recipient of the NSW Health Early-Mid Career Fellowship.  She was also the winner of the 2016 Women in Research Citation Awards for the discipline ‘Health Informatics’. These awards honour the outstanding achievements of early to mid-career women researchers in Australia across all fields of research in science, social sciences and the humanities.

External positions

Visiting Fellow, University College London

Visiting Fellow, University of Oxford

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Centre of Research Excellence in Digital Health (CREDiH)

Coiera, E., Glasziou, P., Hansen, D., Magrabi, F., Sintchenko, V., Verspoor, K., Gallego-Luxan, B., Lau, A., Dunn, A., Longhurst, C., Tsafnat, G., Cutler, H., Makeham, M., Shaw, T., Shah, N., Runciman, W. & Liaw, S. T.


Project: Research

Redesigning patient experiences in health service navigation using digital technology

Lau, A., Laranjo, L., Tong, H. L., Liu, J., Coiera, E., Willcock, S., Vagholkar, S., Carey, M., Biggs, J., Vaile, I., Marles, E. & Besley, S.

31/03/17 → …

Project: Research

Preventing chronic disease in patients with low health literacy using e-health and teamwork in primary health care

Lau, A., Harris, M., Stocks, N., Nutbeam, D., Zwar, N. A., Karnon, J., Denney-Wilson, E., Noakes, M., Jayasinghe, U. & Liaw, S. T.


Project: Research

Patient-centred eHealth approach to improving outcomes for gout sufferers

Westbrook, J., Day, R., Zwar, N. A., Reath, J., Lau, A., Baysari, M., Laba, T., McLachlan, A., Runciman, W., Coiera, E., Braithwaite, J. & Clay-Williams, R.

1/04/15 → …

Project: Research

Research Outputs

Barriers and facilitators to cochlear implant uptake in Australia and the United Kingdom

Bierbaum, M., McMahon, C., Hughes, S., Boisvert, I., Lau, A., Braithwaite, J. & Rapport, F., Mar 2020, In : Ear and Hearing. 41, 2, p. 374-385 12 p.

Research output: Contribution to journalArticle

Open Access
  • 3 Citations (Scopus)
    48 Downloads (Pure)

    Patient work and their contexts: scoping review

    Yin, K., Jung, J., Coiera, E., Laranjo, L., Blandford, A., Khoja, A., Tai, W-T., Psillakis Phillips, D. & Lau, A. Y. S., 2 Jun 2020, In : Journal of Medical Internet Research. 22, 6, p. 1-16 16 p., e16656.

    Research output: Contribution to journalArticle

    Open Access
  • 1 Citation (Scopus)
    6 Downloads (Pure)

    Artificial intelligence for participatory health: applications, impact, and future implications

    Denecke, K., Gabarron, E., Grainger, R., Konstantinidis, S. T., Lau, A., Rivera-Romero, O., Miron-Shatz, T. & Merolli, M., 1 Aug 2019, In : Yearbook of Medical Informatics. 28, 1, p. 165-173 9 p.

    Research output: Contribution to journalReview article

    Open Access
  • 2 Downloads (Pure)

    Artificial intelligence in health: new opportunities, challenges, and practical implications

    Lau, A. Y. S., Staccini, P. & Section Editors for the IMIA Yearbook Section on Education and Consumer Health Informatics, 1 Aug 2019, In : Yearbook of Medical Informatics. 28, 1, p. 174-178 5 p.

    Research output: Contribution to journalReview article

    Open Access
  • 1 Downloads (Pure)