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Personal profile


Atefeh is a PhD student and research assistant at the Marketing Department, Macquarie University. She obtained her bachelor's and master's degrees in Business Administration from FUM University, Iran. Prior to starting her PhD, she worked as an international trade specialist in the manifacturing industries for several years. She started her PhD in 2017 and her research interests are focused on consumer behavior, services marketing, and experimental studies. Her work has been presented at leading international conferences, including Australian and New Zealand Marketing Academy (ANZMAC)Atefeh is also the winner of Best Proposal Award of 2019 ANZMAC Mid-Year Doctoral Colloquium.

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Research Outputs

  • 1 Conference proceeding contribution

Knowledge structures in service recovery: a bibliometric analysis

Saniee, A., O'Cass, A., Siahtiri, V. & Sharifi, S., 2019, ANZMAC 2019 Winds of Change: Conference Proceedings. Richard, J. E. & Kadirov, D. (eds.). Wellington: Australian and New Zealand Marketing Academy (ANZMAC), p. 1160-1163 4 p.

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contribution