I am a Professor of Business Analytics, Head of the Department of Actuarial Studies and Business Analytics, and an executive member of Macquarie Business School. My department offers specialized courses in Business Analytics and Actuarial Studies, as well as undergraduate majors in AI in Business and Innovation, Business Information Systems and Cyber Security Management.

I hold a PhD in Information Systems from UNSW Business School and possess a multi-disciplinary background in business, statistical modeling, and computer science. Prior to my academic career, I worked in IT and management consulting. My research, inspired by practical challenges, is grounded in behavioral and managerial theories. It explores the positive and negative impacts of business analytics, Artificial Intelligence, and information systems at both organizational and individual levels. My particular interests include responsible AI and digital innovation, as well as the transformative effects of data analytics in an ethical manner.

I have led or contributed to securing approximately four million dollars in external funding through engagements with organizations and programs such as Universities Australia and the German Academic Exchange Service (DAAD), AMP Limited, the Commonwealth Bank of Australia, Cancer Council NSW, Asia Productivity Organization, Reserve Bank of Australia, The Whiddon Group, Suicide Prevention Australia, and other partners. I serve as the program leader of Responsible AI at Macquarie University's Centre for Applied AI.

My teaching approach is driven by real-world industry and societal problems. I was honored with the UTS Learning & Teaching Citation in 2019 and received Macquarie University's Faculty of Business teaching award in 2010.

I am an Associate Editor of Electronic Markets,and Communication of AIS. and a section editor in Australasian Journal of IS. I was also guest co-editor of a 2021 special issue on Designing and Managing Human-AI Interactions in Information Systems Frontiers, a guest editor of a 2022 special issue on Explainable and Responsible Artificial Intelligence in Electronic Markets. I have co-chaired Australasian Conference in Information Systems in 2021 and am a full member of Australian Computer Society (MACS).

I have so far published over 90 publications, with many of which in A/A* journals such as Decision Support System, MISQ Executive, Information & Management, Journal of the Association for Information Science and Technology, Internet Research, and Information Technology & People. In 2025, I co-authored a paper that received John Campbell Research Impact Award at the 36th Australasian Conference on Information Systems (ACIS) for our work on the design of systems leveraging blockchain smart contract tech and in 2020 I co-authored a paper on gender bias in AI, which was awarded Natalie F Hardwicke prize from Australasian Conference in Information Systems.

I am available for media commentary, actively engages with media outlets about my research in social media and health informatics, and have written for The Conversation, and been interviewed by ABC News 24, 2Ser FM, and Macquarie's The Lighthouse

Supervision: I have so far supervised over 10 PhD and Master by research students to completion. I am available to supervise research students in the following areas:

• AI governance
• Responsible Analytics and AI
• Managing Business Analytics, People & Organization
• Social Media Analytics
• Ethics of Analytics & AI

Teaching

• Business Analytics Project
• Management of Analytics, Data and Change