Projects per year
Personal profile
Biography
Dr Colleen Cheek is a Senior Research Fellow at the Australian Institute of Healthcare Innovation, Macquarie University. A rural scholar and experienced health professional, Dr Cheek specialises in translational health systems research, which bridges the gap between evidence and practice to improve healthcare delivery across diverse settings.
Her career spans clinical, management, and executive roles in rural and metropolitan areas, across public and private sectors, and in acute, primary care, and educational contexts. This breadth of experience informs her systems-level understanding of healthcare strategy and operations and her ability to quickly comprehend meaning in changing conditions to detect the most important information, grasp its significance, and anticipate how to adapt to improve health systems in a range of contexts. During the COVID-19 pandemic, she played a key executive role within Tasmanian Health, leading critical service adaptations including hospital closure and recommissioning. Her experience of contemporary health systems firmed her resolve and interest in elevating health professional experience and wellbeing in system design and performance.
Dr Cheek has secured over $3.82 million in competitive research funding, supporting community-driven projects in digital health, rural workforce strategy, and service delivery models such as early intervention for children with autism. She has successfully led large-scale, multi-stakeholder programs in eHealth, population health, and disaster response, consistently delivering outcomes on time and within budget.
Currently, Dr Cheek leads an experience-based co-design project using human factors and systems science methods to adapt emergency department care for underserved populations, including culturally and linguistically diverse communities, adults living with disability or mental illness, older adults, and Indigenous Australians. Dr Cheek is an expert in eliciting and making sense of user and provider perspectives, in tailoring and facilitating codesign to different cohorts and improvement initiatives, and situates findings in improvement-oriented sustainable action that tackles some of the most wicked issues in healthcare.
Education/Academic qualification
Medical Education, PhD, Reforming Health Professionals Training to Achieve Higher Learning Outcomes, University of Tasmania
16 Jan 2016 → 20 Mar 2020
Award Date: 20 Mar 2020
Information Systems, Masters, Gaming the system, University of Tasmania
Feb 2011 → Dec 2013
Award Date: 10 Dec 2013
Biostatistics, PG Cert, The University of Melbourne
Award Date: 30 Aug 2006
Information Systems, BSc, Massey University
1991 → 2000
Award Date: 4 Dec 2000
External positions
Nursing Director - Education and Research, Tasmanian Health Service-North West
7 Oct 2019 → 2 Sept 2022
Member - Guardianship and Administration Board, Tasmanian Government, Department of Justice
30 Sept 2016 → 28 Jul 2020
Senior Research Fellow, University of Tasmania
7 Dec 2009 → 17 Aug 2019
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Collaborations and top research areas from the last five years
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Working together: innovation to improve Emergency Department (ED) performance, and patient outcomes and experience for five complex consumer cohorts
Clay-Williams, R. (Primary Chief Investigator), Braithwaite, J. (Chief Investigator), Harrison, R. (Chief Investigator), Zurynski, Y. (Chief Investigator), Hibbert, P. (Chief Investigator), Mitchell, R. (Chief Investigator), Cutler, H. (Chief Investigator), Vukasovic, M. (Chief Investigator), Ali, R. (Chief Investigator), Holt, L. (Chief Investigator), Gillies, D. (Chief Investigator), Ellis, L. (Chief Investigator), Austin, E. (Chief Investigator), Churruca, K. (Chief Investigator), Walpola, R. (Chief Investigator), Gwynne, K. (Associate Investigator), Hutchinson, K. (Associate Investigator), Carrigan, A. (Associate Investigator), Newman, B. (Associate Investigator), De los Santos, A. (Associate Investigator), Murphy, M. (Associate Investigator), Salmon, P. (Associate Investigator), Hrast, J. (Associate Investigator), Griggs, S. (Associate Investigator), Long, J. (Associate Investigator), Cheek, C. (Project Co-ordinator), Francis-Auton, E. (Co-Investigator), Hayba, N. (Co-Investigator) & Richardson, L. (Research Assistant)
1/04/22 → 31/03/27
Project: Research
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Forensic medical examination (FME) spaces for Domestic, family and sexual violence (DFSV) victim survivors: design principles to address social inequities
Ransolin, N. (Primary Chief Investigator), Clay-Williams, R. (Chief Investigator), Cheek, C. (Chief Investigator), Saurin, T. A. (Associate Investigator), Richardson, L. (Research Assistant), Cossul, D. (Research Assistant) & Wachs, P. (Associate Investigator)
31/05/24 → 31/05/25
Project: Research
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Built environment design to support the Emergency Department system, staff and patient outcomes: a systematic literature review
Ransolin, N., Cheek, C., Dominello, A., Goirand, M., Viray, P., Mifsud, K., Mitchell, G., Hayba, N., Richardson, L. & Clay-Williams, R., 10 Apr 2026, (E-pub ahead of print) In: Architectural Engineering and Design Management. 26 p.Research output: Contribution to journal › Article › peer-review
Open Access -
Experiences from supporting resilience in Australian emergency departments
Clay-Williams, R., Cheek, C., Richardson, L. & Austin, E. E., 1 Jan 2026, Translating resilience into healthcare practice: multilevel theories and perspectives. Wiig, S., Lyng, H. B., Haraldseid-Driftland, C. & Schibevaag, L. (eds.). Boca Raton, FL: CRC Press, Taylor & Francis Group, p. 234-241 8 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review
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Interventions and strategies to improve staff wellbeing in healthcare organisations
Cheek, C., Clay-Williams, R., Mitchell, R., Simons, M., Johnson, J., Harrison, R., Hibbert, P., Austin, E. & Neufeld, A., 12 May 2026, Sydney, Australia: Sax Institute. 89 p.Research output: Book/Report › Commissioned report › peer-review
Open Access -
Older adults with advanced chronic illness and emergency department care: the hermeneutic stories of Bill, Edie and Nicole
Cheek, C., Richardson, L., Austin, E., Francis-Auton, E., Murphy, M., Santos, A. D. L., Vukasovic, M., Zeng, L., Hibbert, P., Churruca, K., Mitchell, R., Okuba, T., Brown, A. & Clay-Williams, R., 25 Jun 2026, In: BMC Geriatrics. 26, 1, p. 1-13 13 p., 1091.Research output: Contribution to journal › Article › peer-review
Open AccessFile -
Seeing both sides of the story: creating patient/provider persona dyads for use in mental health service co-design
Dominello, A., Lu, S., Clay-Williams, R. & Cheek, C., 28 May 2026, In: Research Involvement and Engagement. 12, 1, p. 1-18 18 p., 76.Research output: Contribution to journal › Article › peer-review
Open AccessFile1 Link opens in a new tab Citation (Scopus)3 Downloads (Pure)
Prizes
Activities
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Human factors approach to behavioural disturbances in the Emergency Department
Cheek, C. (Speaker), Dominello, A. G. (Speaker), Richardson, L. (Speaker), Austin, E. (Speaker), Francis-Auton, E. (Speaker), Clay-Williams, R. (Speaker), Goirand Ampaire, M. (Speaker) & Ransolin, N. (Speaker)
2 Dec 2026Activity: Talk or presentation › Presentation
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Experienced based codesign to improve the experience of ED care for providers and priority populations
Cheek, C. (Speaker) & Dominello, A. G. (Speaker)
2 Apr 2026Activity: Talk or presentation › Invited talk
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Co-designing emergency departments to improve care for people with mental illness
Dominello, A. G. (Speaker), Cheek, C. (Speaker) & Clay-Williams, R. (Speaker)
23 May 2025Activity: Talk or presentation › Presentation
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What matters to adults presenting to Emergency Department with mental health concerns and the staff caring for them?
Cheek, C. (Speaker), Richardson, L. (Speaker), Austin, E. (Speaker), Francis-Auton, E. (Speaker), Dominello, A. G. (Speaker) & Clay-Williams, R. (Speaker)
25 Mar 2025Activity: Talk or presentation › Presentation
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Using patient/provider persona dyads in the co-design of healthcare
Dominello, A. G. (Speaker), Cheek, C. (Speaker) & Clay-Williams, R. (Speaker)
1 Dec 2025Activity: Talk or presentation › Presentation