Projects per year
Personal profile
Biography
Dr Elizabeth Austin is a Postdoctoral Research Fellow in the Centre for Healthcare Resilience and Implementation Science (CHRIS), at the Australian Institute of Health Innovation (AIHI). She has a background in cognitive sciences, communication and learning theory. She received her PhD in Psychology from Macquarie University in 2017.
My research is a product of my background in psychology and my current role in human factors and resilience, which has been enhanced by my ongoing collaboration with researchers in psychology and education. My overarching interest is in communication, with particular emphasis on the application of social psychology and human factors principles to interactions. From my background in psychology, which provided me with superb training in both psychology principles and experimental procedures, to my more applied work with clinicians in health care settings that I am developing in my current role, I have established a high-quality program of research, leading the translation and adaptation of Human Factors methods for application into the healthcare industry.
I am involved in the supervision of two current PhD candidates and one MRes Candidate, eight Medical Doctorate candidates, as well as undergraduate students enrolled in PACE and Psychology Honours units. My research track record is reflected in my history of both internal and external collaboration. My research outputs for 2020 include six peer-reviewed journal articles, including two first-author publications. Additionally, my findings contributed to the delivery of evidence-based healthcare through two literature review reports to local health districts and medical councils.
Research interests
My current research program is primarily in the application of complexity science to healthcare and using social-psychological theories to understand hospital organisational culture. Specifically, examining Emergency Department sociotechnical systems and strategies for possible action. These projects will provide a greater understanding of Emergency Department functioning and a foundation for future projects to design and implement interventions to improve Emergency Department capacity.
My PhD research program involved investigations of spatial communication and gesture, drawing on concepts and approaches from experimental work on memory and cognition. Specifically, my PhD explored the effects of gesture on spatial route directions recall, initially developed through my previous honours research with preschool children and adults. I am interested in the use of gesture when communicating familiar and novel route directions; the use and consequences of gesture production for task performance; and the effects of gesture presentation on listener task performance. I am especially interested in how the use of gesture is developed across the lifespan.
I continue to be involved in research examining the role of gesture across the life-span in a range of areas including, second language acquisition and Piagetian Conservation Reasoning development. I am a member of the Centre for Children's Learning in a Social World and hope to continue to examine the role of gesture in different contexts, including Emergency Departments.
Teaching
I have lectured in post-graduate and undergraduate statistics courses in Psychology on topics such as research design, power and sample size analysis. I am also involved in the supervision of Masters of Research and Honours Students.
| 2020-2021 |
Masters of Research Guest Lecture (Macquarie University): Qualitative and Mixed Methods Research |
| 2019-2020 |
Masters of Health Management Guest Lectures (University of New South Wales): Resilient healthcare, human factors and performance |
| 2018 |
Masters of Public Health Guest Lectures (Macquarie University): Innovation in Leadership, Teamwork, and Advocacy |
| 2016 |
PSY248 – Design and Statistics II (Macquarie University) Developed 2 lectures on research design and t-tests. |
| 2016 | PSY418 – Design and Statistics IV (Macquarie University) Developed a lecture on sample size and power analysis. |
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January 2017 – June 2017 |
Tutor, PSYC100, Foundations of Psychology, School of Psychology, Australian Catholic University, Lecturer in Charge: Madeleine Ferrari. Teaching Load: 2 Tutorials |
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August 2016 – December 2016 |
Tutor, PSY248, Design and Statistics II, Department of Psychology, Macquarie University, Unit Chair: Eugene Chekaluk. Teaching Load: 4 tutorials |
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December 2015 – January 2016 |
Tutor, PSY248, Design and Statistics II, Department of Psychology, Macquarie University, Unit Chair: Alissa Beath. Teaching Load: 2 tutorials |
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August 2015 – December 2015 |
Tutor, PSY248, Design and Statistics II, Department of Psychology, Macquarie University, Unit Chair: Eugene Chekaluk. Teaching Load: 3 tutorials |
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August 2014 – December 2014 |
Tutor, PSYC104, Introduction to Psychology II, Department of Psychology, Macquarie University. Unit Chair: Dr Melissa Norberg. Teaching Load: 3 tutorials
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January 2014 – June 2014 |
Tutor, PSYC104, Introduction to Psychology I, Department of Psychology, Macquarie University. Unit Chair: Dr Mehmet Mahmut. Teaching Load: 3 tutorials.
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December 2013 – February 2014 |
Assessment Marker, PSYC104, Introduction to Psychology I, Department of Psychology, Macquarie University. Unit Chair: Babucarr Sowe. Marking Load: 3 tutorials
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August 2013 – December 2013 |
Tutor, PSYC105, Introduction to Psychology II, Department of Psychology, Macquarie University. Unit Chair: Dr Melissa Norberg Teaching Load: 2 tutorials
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January 2013 – June 2013 |
Tutor, PSYC104, Introduction to Psychology I, Department of Psychology, Macquarie University. Unit Chair: Dr Naomi Sweller Teaching Load: 3 tutorials |
Education/Academic qualification
Psychology, PhD, Macquarie University
Award Date: 26 Apr 2018
Psychology (Hons), BA, Macquarie University
Award Date: 14 Jun 2012
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Collaborations and top research areas from the last five years
Projects
- 2 Active
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JCU led: Supervised Home Exercise for Peripheral Artery Disease
Golledge, J. (Chief Investigator), Parmenter, B. (Chief Investigator), Arnott, C. (Chief Investigator), Neale, R. E. (Chief Investigator), Burton, N. W. (Chief Investigator), Heal, C. (Chief Investigator), Drovandi, A. (Chief Investigator), Moxon, J. V. (Chief Investigator), Pinchbeck, J. (Chief Investigator), Askew, C. (Chief Investigator), Norman, R. (Chief Investigator), Morris, D. (Chief Investigator), Clay-Williams, R. (Primary Chief Investigator), Austin, E. (Chief Investigator), Muller, J. (Associate Investigator), Ogg, M. (Associate Investigator), Bourke, B. (Associate Investigator), Jackson, M. (Associate Investigator), McLucas, M. (Associate Investigator), White, V. (Associate Investigator), Quigley, F. (Associate Investigator), Bingley, J. (Associate Investigator), Cadet-James, Y. (Associate Investigator) & Oliver, L. (Associate Investigator)
1/06/23 → 31/05/26
Project: Research
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Working together: innovation to improve Emergency Department (ED) performance, and patient outcomes and experience for five complex consumer cohorts
Clay-Williams, R. (Primary Chief Investigator), Braithwaite, J. (Chief Investigator), Harrison, R. (Chief Investigator), Zurynski, Y. (Chief Investigator), Hibbert, P. (Chief Investigator), Mitchell, R. (Chief Investigator), Cutler, H. (Chief Investigator), Vukasovic, M. (Chief Investigator), Ali, R. (Chief Investigator), Holt, L. (Chief Investigator), Gillies, D. (Chief Investigator), Ellis, L. (Chief Investigator), Austin, E. (Chief Investigator), Churruca, K. (Chief Investigator), Walpola, R. (Chief Investigator), Gwynne, K. (Associate Investigator), Hutchinson, K. (Associate Investigator), Carrigan, A. (Associate Investigator), Newman, B. (Associate Investigator), De los Santos, A. (Associate Investigator), Murphy, M. (Associate Investigator), Salmon, P. (Associate Investigator), Hrast, J. (Associate Investigator), Griggs, S. (Associate Investigator), Long, J. (Associate Investigator), Cheek, C. (Project Co-ordinator), Francis-Auton, E. (Co-Investigator), Hayba, N. (Co-Investigator) & Richardson, L. (Research Assistant)
1/04/22 → 31/03/27
Project: Research
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A systematic literature review of the relationship between management and resilience in healthcare
Glette, M. K., Wiig, S., Petersen, E., Dombestein, H., Ree, E., Austin, E. E. & Lyng, H. B., Oct 2025, In: Applied Ergonomics. 128, p. 1-11 11 p., 104554.Research output: Contribution to journal › Review article › peer-review
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A systematic review of management of cramping pain in patients with Amyotrophic Lateral Sclerosis
Hall, H. K., Austin, E., Hutchinson, K., Cheek, C. & Clay-Williams, R., 3 Oct 2025, (E-pub ahead of print) In: European Neurology. 12 p.Research output: Contribution to journal › Review article › peer-review
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Strategies to improve care in the emergency department for culturally and linguistically diverse adults: a systematic review
Hayba, N., Cheek, C., Austin, E., Testa, L., Richardson, L., Safi, M., Ransolin, N., Carrigan, A., Harrison, R., Francis-Auton, E. & Clay-Williams, R., Feb 2025, In: Journal of Racial and Ethnic Health Disparities. 12, 1, p. 326-346 21 p.Research output: Contribution to journal › Review article › peer-review
Open AccessFile3 Citations (Scopus)33 Downloads (Pure) -
Understanding mental health care experiences in the emergency department using a human factors approach
Gray, P., Austin, E., Cheek, C., Richardson, L., Francis-Auton, E., Hayba, N. & Clay-Williams, R., 7 Oct 2025, (E-pub ahead of print) In: Ergonomics. 17 p.Research output: Contribution to journal › Article › peer-review
Open Access -
Birang Daruganora: what do Aboriginal and Torres Strait Islander communities need in a new hospital? A qualitative study
Austin, E. E., Carrigan, A., Holden, N., Grigg, S., Maka, K., Clay-Williams, R., Hibbert, P. D., Loy, G. & Braithwaite, J., 17 May 2024, In: BMJ Open. 14, 5, p. 1-11 11 p., e078658.Research output: Contribution to journal › Article › peer-review
Open AccessFile40 Downloads (Pure)
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Understanding work-as-done in busy hospital emergency departments: observations and interviews with clinicians and patients from two vulnerable cohorts.
Clay-Williams, R. (Speaker), Cheek, C. (Speaker), Austin, E. (Speaker), Francis-Auton, E. (Speaker), Hayba, N. (Speaker), Goirand Ampaire, M. (Speaker), Testa, L. (Speaker), Richardson, L. (Speaker), Ransolin, N. (Speaker) & Dominello, A. G. (Speaker)
10 Jun 2024 → 12 Jun 2024Activity: Talk or presentation › Presentation
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Two parts of a whole: Using the Work Domain Analysis model to understand interactions between Emergency Departments and the Pre-Hospital Ambulance system.
Austin, E. (Speaker), Clay-Williams, R. (Speaker), Cheek, C. (Speaker), Richardson, L. (Speaker), Ransolin, N. (Speaker), Testa, L. (Speaker), Goirand Ampaire, M. (Speaker), Pant, A. (Speaker) & Salmon, P. M. (Speaker)
10 Jun 2024 → 12 Jun 2024Activity: Talk or presentation › Presentation
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The next step in growing resilient health care research methods: Validating the Work Domain Analysis model for use in Emergency Departments
Austin, E. (Speaker), Salmon, P. (Speaker), Braithwaite, J. (Speaker) & Clay-Williams, R. (Speaker)
15 Aug 2022Activity: Talk or presentation › Invited talk
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Assessing specific vs. general resilience in healthcare in New South Wales (NSW), Australia: slow and fast variables and COVID-19
Clay-Williams, R. (Speaker), Austin, E. (Speaker) & Braithwaite, J. (Speaker)
15 Aug 2022Activity: Talk or presentation › Invited talk
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Co-design, evaluate and scale resilience, quality and safety in complex dynamic systems
Austin, E. (Speaker), Salmon, P. (Speaker), Braithwaite, J. (Speaker) & Clay-Williams, R. (Speaker)
24 Aug 2022Activity: Talk or presentation › Invited talk
Press/Media
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Ground Hog day in emergency departments
Austin, E., Lanos, N., Hutchinson, K., Barnes, S., Fajardo-Pulido , D., Ruane, C. & Clay-Williams, R.
5/05/23
1 item of Media coverage
Press/Media: Research
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The wonder of words and gestures: Communication through the screen with Play School
Stone, L., Austin, E., Dargue, N. & Sweller, N.
5/07/21
1 Media contribution
Press/Media: Other