Projects per year
Personal profile
Biography
Jana is an experienced marketer and consumer psychologist at the Macquarie University Business School.
She has a significant background in market research consultancy and brand management as well as over a decade of experience as an educator in Marketing.
Jana's work focuses on examining how consumers engage, disengage and negatively engage with brands. Stanford University placed Jana on the world Top 2% Scientists Citations list in 2020. She is ranked within the top 2% of researchers globally in the marketing discipline and across all disciplines. Jana is a Associate Editor on the European Journal of Marketing.
Passionate about having an impact, Jana strongly believes in providing a service to the public by translating marketing research into practice and communicating with the public. Jana regularly engages with media to discuss marketing, branding and consumer behaviour across TV, radio, print and digital news. In 2020 she contributed over 300+ media comment and opinion editorial pieces for media such as The Australian, Australian Financial Review, Sydney Morning Herald, The New Daily, Channel 9 (The Today Show ad A Current Affair), Sky News, 7 News, and the ABC News. In 2020 this coverage reached a cumulative public audience of 30 million globally.
Jana was appointed as a judge for the 2021 Inside Retail and Commonwealth Bank Retail Awards. In 2021 she was also appointed Facilitator for the Australian Retail Association’s (peak body) inaugural Leaders Forum running a C-level panel on the Purposeful Consumer. Jana's consultancy and market research work focuses on identifying, analysing and assessing the impact of changes in consumer behaviour.
Jana has built deep academic and strategic expertise in higher education marketing focused on the measurement of institutional performance and student engagement through an understanding of how students think, feel, connect and participate in tertiary settings. She has published and presented this work in a range of acaemic and sector forums. Jana is an accredited Senior Fellow of the Higher Education Academy (UK) and recipient of a range of Faculty, Vice-Chancellor (two) and Australian Government level (Australian Learning and Teaching Council) teaching excellence awards.
She presently serves in the Faculty leadership role of Chair of Ethics.
Contact Jana for consultancy, advisory, industry and research collaborations, media interviews, speaker/moderator events, board membership and student supervision.
Connect via Jana.bowden@mq.edu.au or Twitter https://twitter.com/profconsumers?lang=en
For more info https://researchers.mq.edu.au/en/persons/jana-bowden
Education/Academic qualification
Higher Education, Senior Fellow Higher Education Academy (UK), Higher Education Academy
Award Date: 31 Oct 2018
Marketing, Masters of Management, Macquarie Graduate School of Management
Marketing, PhD, Macquarie University
Marketing, Bachelor of Management, University of South Australia
Human Resource Management, Bachelor of Management, University of South Australia
Fingerprint
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Network
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Black box of content marketing
Bowden, J., Valaskivi, K., Ruohonen, M. & Luoma-aho, V.
1/12/16 → …
Project: Research
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Enhancing the student experience: Towards a typology of student engagement and partnership in online vs offline delivery
Bowden, J., Mirzaei, A. & Tickle, L.
1/04/18 → 31/12/18
Project: Teaching
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Customer Disengagement: A conceptual framework and measurement approach in the service sector
Bowden, J. & Levick, A.
1/01/11 → 31/12/11
Project: Research
Research Outputs
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Negative customer engagement in emerging markets: cognitive dimension
Do, D. K. X., Rahman, K., Robinson, L. J. & Bowden, J., 2023, In: Journal of Strategic Marketing. 31, 2, p. 370-402 33 p.Research output: Contribution to journal › Article › peer-review
3 Citations (Scopus) -
Analogues of engagement: Assessing tertiary student engagement in contemporary face-to-face and blended learning contexts
Bowden, J. L-H., 7 Jun 2022, In: Higher Education Research & Development. 41, 4, p. 997-1012 16 p.Research output: Contribution to journal › Article › peer-review
7 Citations (Scopus) -
Consumer engagement within retail communication channels: an examination of online brand communities and digital content marketing initiatives
Bowden, J. & Mirzaei, A., 11 May 2021, In: European Journal of Marketing. 55, 5, p. 1411-1439 29 p.Research output: Contribution to journal › Article › peer-review
28 Citations (Scopus) -
Internal brand management, brand understanding, employee brand commitment, and brand citizenship behavior: a meta-analysis
Afshardoost, M., Eshaghi, M. S. & Bowden, J. L-H., 31 Dec 2021, (E-pub ahead of print) In: Journal of Strategic Marketing. 29 p.Research output: Contribution to journal › Article › peer-review
2 Citations (Scopus) -
The four pillars of tertiary student engagement and success: a holistic measurement approach
Bowden, J. L-H., Tickle, L. & Naumann, K., 3 Jun 2021, In: Studies in Higher Education. 46, 6, p. 1207-1224 18 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile53 Citations (Scopus)187 Downloads (Pure)
Prizes
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Australian Awards for University Teaching (Government) 2018 DVC Nomination
Bowden, Jana (Recipient), 2018
Prize
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Macquarie University Vice-Chancellor’s Award for Teaching Excellence
Bowden, Jana (Recipient), 1 Nov 2017
Prize: Teaching award
Press/Media
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“We’re for everyone”: How Havaianas is embracing diversity and inclusion
8/12/20
1 Media contribution
Press/Media: Expert Comment
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How to save money while shopping online this Christmas
7/12/20
1 Media contribution
Press/Media: Expert Comment
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What Black Friday shopping habits reveal about retail’s future
4/12/20
1 Media contribution
Press/Media: Expert Comment
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Diversify trade and what not to buy at christmas
3/12/20
1 Media contribution
Press/Media: Expert Comment
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Impacts
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Media Engagement 2020 - audience reach (8.9m+) and advertising sales rate value of contribution (AUD$9.5m+)
Jana Bowden (Participant)
Impact: Commercial impacts, Society impacts
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Stanford University Global Scientist Citations Ranking (Top 2% researchers)
Jana Bowden (Participant)
Impact: Science impacts