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Jana Bowden

Associate Professor, Chair of Ethics - Macquarie Business School, Associate Editor, European Journal of Marketing

Associate Professor, Department of Marketing

https://orcid.org/0000-0001-5681-5709

Phone+61 2 9850 1813
Emailjana.bowden@mq.edu.au

Source: Scopus
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929 Citations
11 h-Index
19 Article
5 Conference proceeding contribution
3 Chapter
3 Other chapter contribution
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2009

Earning customer loyalty: the role of satisfaction, trust, delight, commitment, and involvement
Bowden, J., Dagger, T. S. & Elliott, G., 2009, p. 377-377. 1 p.
Research output: Contribution to conference › Paper