• 8052 Citations
  • 46 h-Index
1988 …2020

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Personal profile


BAppSc (Cumb) Distinction, GradDipAppEpid, MHA (UNSW), PhD (Sydney)

Professor Johanna Westbrook, is Director of the Centre for Health Systems and Safety Research, Australian Institute of Health Innovation, Macquarie University. She is internationally recognised for her research evaluating the effects of information and communication technology (ICT) in health care.  She has over 390 publications and been awarded > $40M in research grants. Johanna has led important research in the development and application of approaches to evaluate ICT, including new tools and methods which have been adopted internationally. She has contributed to theoretical models regarding the design of complex multi-method ICT evaluations. Her research has led to significant advances in our understanding of how clinical information systems deliver (or fail to deliver) expected benefits and supported translation of this evidence into policy, practice, and IT system changes.   Johanna is currently leading research investigating the role and impact of ICT in the community and aged care sector. Johanna was elected as a Fellow of the American College of Medical Informatics (ACMI) in 2005, and is one of only three Australians to receive this honour.  In 2014 Johanna was named Australian ICT professional of the year by the Australian Information Industry Association for her research contributions. In 2015 she was appointed Associate Editor of the Journal of the American Medical Informatics Association (JAMIA). In 2016 she was appointed to the Board of the Australian Digital Health Agency.

Research interests

Informatics Evaluation, Patient Safety, Health Information Systems, Ageing, Medication Errors, Health System Sustainability, Medical Informatics, Health Services Research, Epidemiology.

Education/Academic qualification

Bachelor of Applied Science, Cumberland College of Health Sciences

Graduate Diploma of Applied Epidemiology, NSW Health Department

Master of Health Administration, The University of New South Wales

Doctor of Philosophy, University of Sydney

External positions

Expert Advisory Committee, Agency for Clinical Innovation


Member NHMRC Partnership Grant Panel, National Health and Medical Research Council

2018 → …

Chair Digital Health Safety and Quality Governance Committee, Australian Digital Health Agency

2017 → …

Treasurer, International Medical Informatics Association (IMIA)

2017 → …

Ministerial Appointed Board Member, Australian Digital Health Agency

2016 → …

Board Member, The Sax Institute

2016 → …

Advisory Board, Deeble Institute for Health Policy Research

2015 → …

Member NHMRC Partnership Grant Panel, National Health and Medical Research Council

2015 → …

Member NHMRC Partnership Grant Panel, National Health and Medical Research Council

2014 → …

Expert of International Standing Reviewer, Australian Research Council

2010 → …

Project Grant Reviewer, National Health and Medical Research Council

2006 → …

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Research Outputs

An experimental investigation of the impact of alert frequency and relevance on alert dwell time

Baysari, M. T., Zheng, W. Y., Tariq, A., Heywood, M., Scott, G., Li, L., Van Dort, B. A., Rathnayake, K., Day, R. & Westbrook, J. I., 1 Jan 2020, In : International Journal of Medical Informatics. 133, p. 1-4 4 p., 104027.

Research output: Contribution to journalArticle

  • A profile of health status and demographics of aged care facility residents with gout

    Nguyen, A. D., Lind, K. E., Day, R. O., Georgiou, A. & Westbrook, J. I., Mar 2020, In : Australasian Journal on Ageing. 39, 1, p. e153-e161 9 p.

    Research output: Contribution to journalArticle

  • Open Access
  • Open Access
  • Do user preferences align with human factors assessment scores of drug–drug interaction alerts?

    Lowenstein, D., Zheng, W. Y., Burke, R., Kenny, E., Sandhu, A., Makeham, M., Westbrook, J., Day, R. O. & Baysari, M. T., Mar 2020, In : Health Informatics Journal. 26, 1, p. 563-575 13 p.

    Research output: Contribution to journalArticle

  • 1 Citation (Scopus)


  • Best HSR paper prize from Australian Centre for Health Services Innovation

    W. B. Runciman (Recipient), Tamara D. Hunt (Recipient), N. A. Hannaford (Recipient), Peter D. Hibbert (Recipient), Johanna Westbrook (Recipient), Enrico Coiera (Recipient), R.O. Day (Recipient), D. M. Hindmarsh (Recipient), Elizabeth A. McGlynn (Recipient) & Jeffrey Braithwaite (Recipient), 2013


  • Press / Media

    Glaring risks in meds records, prescribing

    Johanna Westbrook


    1 item of Media coverage

    Press/Media: Expert Comment

    Harnessing the power of informatics to improve aged care

    Johanna Westbrook


    1 Media contribution

    Press/Media: Expert Comment

    Patient safety put at risk by negative workplace cultures

    Johanna Westbrook


    1 Media contribution

    Press/Media: Expert Comment