Projects per year
Personal profile
Biography
Dr Joseph Chen is a Senior Lecturer in Marketing at Macquarie University (Sydney, Australia). His research focuses on business ethics issues in marketing, particularly how consumers respond to ethically questionable business practices. He has investigated this topic in different contexts, such as brand scandals and crises, data privacy practices in services marketing, and greenwashing in the fast consumption goods. He is keen to advise companies to succeed through following ethical practices, managing scandals and crises, and improving product safety and quality to benefit the society.
His research publishes in top journals, including Journal of Business Ethics (FT50), Industrial Marketing Management (A*), Journal of International Marketing (AMA), International Journal of Hospitality Management (A*), International Journal of Information Management (A*), and International Marketing Review (A/ABS3), among others. In 2022, Joseph won the best paper award at the Australian and New Zealand Marketing Academy Conference, and he received the Early Career Researcher Award from Macquarie Business School.
Joseph's research attracts attention from international media outlets (e.g., The Conversation and Yahoo News) and has been included in government and public policy reviews (e.g., 2021 Australian Privacy Act Review and the World Health Organization database).
Joseph is a passionate educator. His teaching philosophy centres on the core objective of making abstract marketing theories understandable, intellectually stimulating, engaging, and relatable for marketing students in an ever-changing environment. In 2023, he won the Learning and Teaching Award (Early Career) at Macquarie Business School and was selected for the Vice-Chancellor’s Highly Commended Finalists.
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Collaborations and top research areas from the last five years
Projects
- 1 Finished
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An Investigation of Contact Tracing in Hospitality in the COVID-19 Era
Chen, J., Waseem, D., Xia, R., Tran, K., Li, Y., Yao, J. & Potdar, B.
1/05/20 → 31/12/20
Project: Research
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Trust erosion during industry-wide crises: the central role of consumer legitimacy judgement
Chen, S., Zhang, J. A., Gao, H., Yang, Z. & Mather, D., Jan 2022, In: Journal of business ethics. 175, 1, p. 95-116 22 p.Research output: Contribution to journal › Article › peer-review
8 Citations (Scopus) -
How privacy practices affect customer commitment in the sharing economy: A study of Airbnb through an institutional perspective
Chen, S., Tamilmani, K., Tran, K. T., Waseem, D. & Weerakkody, V., Nov 2022, In: Industrial Marketing Management. 107, p. 161-175 15 p.Research output: Contribution to journal › Article › peer-review
Open Access7 Citations (Scopus) -
The effects of brand origin and country-of-manufacture on consumers' institutional perceptions and purchase decision-making
Chen, S., Wright, M., Gao, H., Liu, H. & Mather, D., 6 Apr 2021, In: International Marketing Review. 38, 2, p. 343-366 24 p.Research output: Contribution to journal › Article › peer-review
15 Citations (Scopus) -
To disclose or to falsify: The effects of cognitive trust and affective trust on customer cooperation in contact tracing
Chen, S., Waseem, D., Xia, Z., Tran, K. T., Li, Y. & Yao, J., 1 Apr 2021, In: International Journal of Hospitality Management. 94, 16 p., 102867.Research output: Contribution to journal › Article › peer-review
32 Citations (Scopus) -
The double-edged effects of data privacy practices on customer responses
Chen, S., Tran, K. T., Xia, Z., Waseem, D., Zhang, J. A. & Potdar, B., Apr 2023, In: International Journal of Information Management. 69, p. 1-16 16 p., 102600.Research output: Contribution to journal › Article › peer-review
1 Citation (Scopus)
Prizes
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Highly Commended - Vice-Chancellor's Learning and Teaching Early Career Award 2023
Chen, Joseph (Recipient), 15 Nov 2023
Prize: Teaching award
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Winner of 2020 MQBS ECR Showcase Competition (the second place)
Chen, Joseph (Recipient), 1 Dec 2020
Prize
Activities
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Asia Pacific Journal of Management (Journal)
Joseph Chen (Reviewer)
2023 → …Activity: Peer-review and editorial of research outputs › Publication Peer-review
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Macquarie Food Symposium
Cathy Sherry (Chair), Andrew McGregor (Organiser), Madeline Taylor (Organiser), Brian Atwell (Participant), Milena Bojovic (Participant), Laura Dalrymple (Participant), Rimante Ronto (Participant), Yi Li (Participant), Joseph Chen (Participant), Lisa Spagnolo (Participant), Alf Garcia-Bennett (Participant), Imansa Egodavitharana (Participant), Christopher Gordon (Participant), Irma Dupuis (Participant), Lucy Payne (Participant), Jacqui Simpson (Participant), Evelyn Ivinson (Participant), Carla Lopes (Participant), Seema Mihrshahi (Participant), Miriam Williams (Participant), Neil Gow (Participant), Putu Novi Arfirsta Dharmayani (Participant), Sophie Baxter (Participant) & Gabrielle Chan (Participant)
15 Sept 2023Activity: Participating in or organising an event › Organising a conference, workshop or event series
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International Marketing Review (Journal)
Joseph Chen (Reviewer)
2023 → …Activity: Peer-review and editorial of research outputs › Publication Peer-review
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Public Relations Review (Journal)
Joseph Chen (Reviewer)
2023 → …Activity: Peer-review and editorial of research outputs › Publication Peer-review
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ANZMAC 2022 (Event)
Joseph Chen (Reviewer)
2022Activity: Peer-review and editorial of research outputs › Publication Peer-review
Press/Media
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Pubs are reopening but research shows contact tracing still isn’t working – here’s how to fix it
Donia Waseem & Joseph Chen
9/04/21
1 Media contribution
Press/Media: Research
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Contact tracing: why some people are giving false contact details to bars and restaurants
Donia Waseem & Joseph Chen
10/08/20
1 Media contribution
Press/Media: Research
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Pubs are reopening but research shows contact tracing still isn't working – here's how to fix it
Joseph Chen & Donia Waseem
9/04/21
1 Media contribution
Press/Media: Expert Comment
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Study examines keys to success for contact tracing
Raymond Xia & Joseph Chen
22/01/21
1 item of Media coverage
Press/Media: Other
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Why are some people giving false contact tracing details?
Donia Waseem & Joseph Chen
12/08/20
1 Media contribution
Press/Media: Research
Impacts
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