• 124 Citations
  • 8 h-Index

Research output per year

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Personal profile


Research interests

Intercultural pragmatics, language learning in migration, language for the workplace, learning and teaching of spoken English, pronunciation, teacher professional development


I am interested in how adults learn an additional language and exactly what it is that they need to know in order to communicate successfully. This has led me to investigate different aspects of spoken communication, in particular interpersonal pragmatics and pronunciation, from a range of perspectives in an effort to understand what it is that learners need to learn, and therefore what it is that teachers should be teaching. Recent projects have focussed on the communicative needs of internationally trained doctors preparing to practice in Australia. As an applied linguist, I am committed to research projects that have implications for learning and teaching practice.

I also have a strong interest in international education and am currently Associate Dean International for the faculty. 

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Research Outputs

Rapport, empathy and professional identity: some challenges for international medical graduates speaking English as a second or foreign language

Dahm, M. R. & Yates, L., 2020, Multilingual healthcare : a global view on communicative challenges. Hohenstein, C. & Lévy-Tödter, M. (eds.). Wiesbaden: Springer Healthcare, Springer Nature, p. 209-234 26 p. (FOM-Edition International Series).

Research output: Chapter in Book/Report/Conference proceedingChapter

Open Access
  • 1 Downloads (Pure)

    Investigating test preparation practices: reducing risks

    Chappell, P., Yates, L. & Benson, P., Mar 2019, Australia: British Council, Cambridge Assessment English and IDP:IELTS Australia. 49 p. (IELTS Research Reports Online Series; vol. 3)

    Research output: Book/ReportCommissioned report

    Open Access
  • Migration, multilingualism and learning English in Sydney

    Yates, L. & Zielinski, B., 2019, Multilingual Sydney. Chik, A., Benson, P. & Moloney, R. (eds.). London ; New York, NY: Routledge, Taylor and Francis Group, p. 105-116 12 p.

    Research output: Chapter in Book/Report/Conference proceedingChapter

    Negotiating intercultural experience through English as a foreign language in South Korea

    Peck, C. & Yates, L., 2019, In : Language and Intercultural Communication. 19, 1, p. 51-63 13 p.

    Research output: Contribution to journalArticle