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Personal profile


Mark Wiggins is Professor of Organisational Psychology at Macquarie University. He gained is PhD in Psychology from the University of Otago, New Zealand in 2001. Mark is currently the Deputy Director of the Centre for Elite Performance, Expertise, and Training at Macquarie University, and Director of the Macquarie University Integrated Simulation Hub. He is a Fellow of the Australian Psychological Society, and a Registered Psychologist in Australia with an endorsed area of practice in Organisational Psychology. 

Research interests

Mark’s research and teaching interests lie in the assessment and development of expert performance, particularly in the context of cognitive skills such as diagnosis, sensemaking, and situation assessment. Together with his students, he developed the EXPERT Intensive Skills Evaluation (EXPERTise 2.0) software which has been used to assess the diagnostic skills of practitioners across a range of contexts, including electricity power transmission and distribution, medical practice, allied health, motor vehicle driving, and aviation piloting.

He has led a number of national and international research projects in domains including transportation, energy transmission and distribution, medicine, and software engineering. He has acted as an advisor to the United States Federal Aviation Administration, the Civil Aviation Safety Authority, the Australian Transport Safety Bureau, the Victorian Department of Infrastructure, Energy Queensland, the NSW Clinical Excellence Commission, the Australian Rail Track Corporation, and Transport for NSW.


Mark currently convenes and teaches the following units in the Master of Organisational Psychology, Master of Cybersecurity, and Postgraduate Diploma of Business Psychology programs.

(a) PSYO941 Professional Practice (Organisational Psychology)

(b) PSYO922 Human Factors and Advanced Technology (Organisational Psychology)

(c) PSYO962 Human Factors and Advanced Technology (Cybersecurity and Business Psychology)

(d) PSYO944 Research Proposal (Organisational Psychology)

Research student supervision

Mark supervises students in PhD, Masters, and Honours programs. Topics include:

(a) Cue Utilisation and Diagnosis in Advanced Technology Environments

(b) Neurological Bases of Cue Utilisation and Diagnosis

(c) Cue Utilisation and Skill Acquisition in Operational Environments

(d) Cue Utilisation and Diagnostic Error in High Consequence Settings

(e) New Approaches to the Assessment of Diagnostic Skills

Community engagement

As a practicing organisational psychologist, Mark offers services in the following:

(a) Post Accident/ Incident Defriefing

(b) Cognitive Work Assessment (including Workload)

(c) Cognitive System Evaluation 

(d) Advice on Psychological Assessment Programs

(e) Assessment of Diagnostic Skills

(f) Training Programs on Communication, Diagnosis, Impression Management, Mastery, and Risk Perception

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Cues Medicine & Life Sciences
Weather Medicine & Life Sciences
utilization Social Sciences
Decision making Engineering & Materials Science
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flight Social Sciences
Decision Making Medicine & Life Sciences
decision making Social Sciences

Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Projects 2008 2021

Research Outputs 1994 2019

Cross-task cue utilisation and situational awareness in simulated air traffic control

Falkland, E. C. & Wiggins, M. W., Jan 2019, In : Applied Ergonomics. 74, p. 24-30 7 p.

Research output: Contribution to journalArticleResearchpeer-review

air traffic control
Air traffic control

Cue utilization differentiates performance in the management of interruptions

Falkland, E. C., Wiggins, M. W. & Westbrook, J. I., 25 Jun 2019, In : Human Factors.

Research output: Contribution to journalArticleResearchpeer-review


Cue utilization differentiates resource allocation during sustained attention simulated rail control tasks

Sturman, D., Wiggins, M. W., Auton, J. C. & Loft, S., Sep 2019, In : Journal of Experimental Psychology: Applied. 25, 3, p. 317-332 16 p.

Research output: Contribution to journalArticleResearchpeer-review

Resource Allocation
Reaction Time
Cerebrovascular Circulation
Prefrontal Cortex

Social engineering and organisational dependencies in phishing attacks

Taib, R., Yu, K., Berkovsky, S., Bayl-Smith, P. & Wiggins, M., 2019, Human-Computer Interaction – INTERACT 2019: 17th IFIP TC 13 International Conference, Proceedings, Part I. Lamas, D., Loizides, F., Nacke, L., Petrie, H., Winckler, M. & Zaphiris, P. (eds.). Switzerland: Springer, Springer Nature, p. 564-584 20 p. (Lecture Notes in Computer Science; no. 11746).

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionResearchpeer-review

Electronic mail

Technical and social cue utilization in expert football coaches

Yee, D. J., Wiggins, M. W., Auton, J. C., Warry, G. & Cklamovski, P., 9 May 2019, In : Sport, Exercise, and Performance Psychology.

Research output: Contribution to journalArticleResearchpeer-review

Linear Models