• 821 Citations
  • 17 h-Index
1994 …2021
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Personal profile

Biography

Mark Wiggins is Professor of Organisational Psychology at Macquarie University. He gained is PhD in Psychology from the University of Otago, New Zealand in 2001. Mark is currently the Deputy Director of the Centre for Elite Performance, Expertise, and Training at Macquarie University, and Director of the Macquarie University Integrated Simulation Hub. He is a Fellow of the Australian Psychological Society, and a Registered Psychologist in Australia with an endorsed area of practice in Organisational Psychology. 

Research interests

Mark’s research and teaching interests lie in the assessment and development of expert performance, particularly in the context of cognitive skills such as diagnosis, sensemaking, and situation assessment. Together with his students, he developed the EXPERT Intensive Skills Evaluation (EXPERTise 2.0) software which has been used to assess the diagnostic skills of practitioners across a range of contexts, including electricity power transmission and distribution, medical practice, allied health, motor vehicle driving, and aviation piloting.

He has led a number of national and international research projects in domains including transportation, energy transmission and distribution, medicine, and software engineering. He has acted as an advisor to the United States Federal Aviation Administration, the Civil Aviation Safety Authority, the Australian Transport Safety Bureau, the Victorian Department of Infrastructure, Energy Queensland, the NSW Clinical Excellence Commission, the Australian Rail Track Corporation, and Transport for NSW.

Teaching

Mark currently convenes and teaches the following units in the Master of Organisational Psychology, Master of Cybersecurity, and Postgraduate Diploma of Business Psychology programs.

(a) PSYO941 Professional Practice (Organisational Psychology)

(b) PSYO922 Human Factors and Advanced Technology (Organisational Psychology)

(c) PSYO962 Human Factors and Advanced Technology (Cybersecurity and Business Psychology)

(d) PSYO944 Research Proposal (Organisational Psychology)

Research student supervision

Mark supervises students in PhD, Masters, and Honours programs. Topics include:

(a) Cue Utilisation and Diagnosis in Advanced Technology Environments

(b) Neurological Bases of Cue Utilisation and Diagnosis

(c) Cue Utilisation and Skill Acquisition in Operational Environments

(d) Cue Utilisation and Diagnostic Error in High Consequence Settings

(e) New Approaches to the Assessment of Diagnostic Skills

Community engagement

As a practicing organisational psychologist, Mark offers services in the following:

(a) Post Accident/ Incident Defriefing

(b) Cognitive Work Assessment (including Workload)

(c) Cognitive System Evaluation 

(d) Advice on Psychological Assessment Programs

(e) Assessment of Diagnostic Skills

(f) Training Programs on Communication, Diagnosis, Impression Management, Mastery, and Risk Perception

Fingerprint Fingerprint is based on mining the text of the person's scientific documents to create an index of weighted terms, which defines the key subjects of each individual researcher.

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Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Projects 2008 2021

Research Output 1994 2019

Cross-task cue utilisation and situational awareness in simulated air traffic control

Falkland, E. C. & Wiggins, M. W., Jan 2019, In : Applied Ergonomics. 74, p. 24-30 7 p.

Research output: Contribution to journalArticleResearchpeer-review

Aviation
air traffic control
Air traffic control
Cues
utilization

Cue utilization differentiates resource allocation during sustained attention simulated rail control tasks

Sturman, D., Wiggins, M. W., Auton, J. C. & Loft, S., 2019, In : Journal of Experimental Psychology: Applied.

Research output: Contribution to journalArticleResearchpeer-review

Resource Allocation
Cues
Reaction Time
Cerebrovascular Circulation
Prefrontal Cortex

The potential role of context-related exposure in explaining differences in water safety cue utilization

Wiggins, M. W., Griffin, B. & Brouwers, S., 2 Jan 2019, In : Human Factors.

Research output: Contribution to journalArticleResearchpeer-review

Cues
utilization
Safety
water
Water

Cue utilisation reduces effort but increases arousal during a process control task

Wiggins, M. W., Whincup, E. & Auton, J. C., May 2018, In : Applied Ergonomics. 69, p. 120-127 8 p.

Research output: Contribution to journalArticleResearchpeer-review

control process
Arousal
Process control
Cues
utilization

Data sources and research tools for human factors

Wiggins, M., Loft, S. & Westbrook, J., 2018, Handbook of human factors in air transportation systems. Landry, S. (ed.). Boca Raton: CRC Press, Taylor & Francis Group, p. 239-258 20 p. (Human Factors and Ergonomics).

Research output: Chapter in Book/Report/Conference proceedingChapterResearch

Data sources
Human factors
Intuition
Investors
Uncertainty