If you made any changes in Pure these will be visible here soon.

Personal profile

Biography

Mark Wiggins is Professor of Organisational Psychology at Macquarie University. He gained is PhD in Psychology from the University of Otago, New Zealand in 2001. Mark is currently Director of Partnerships and External Engagement at the Centre for Elite Performance, Expertise, and Training at Macquarie University. He is a Fellow of the Australian Psychological Society, and a Registered Psychologist in Australia with an endorsed area of practice in Organisational Psychology. 

Research interests

Mark’s research and teaching interests lie in the assessment and development of expert performance, particularly in the context of cognitive skills such as diagnosis, sensemaking, and situation assessment. Together with his students, he developed the EXPERT Intensive Skills Evaluation (EXPERTise 2.0) software which has been used to assess the diagnostic skills of practitioners across a range of contexts, including electricity power transmission and distribution, medical practice, allied health, motor vehicle driving, and aviation piloting.

He has led a number of national and international research projects in domains including transportation, energy transmission and distribution, medicine, and software engineering. He has acted as an advisor to the United States Federal Aviation Administration, the Civil Aviation Safety Authority, the Australian Transport Safety Bureau, the Victorian Department of Infrastructure, Energy Queensland, the NSW Clinical Excellence Commission, the Australian Rail Track Corporation, and Transport for NSW.

Teaching

Mark currently convenes and teaches the following units in the Master of Organisational Psychology, Master of Cybersecurity, and Postgraduate Diploma of Business Psychology programs.

(a) PSYO941 Professional Practice (Organisational Psychology)

(b) PSYO922 Human Factors and Advanced Technology (Organisational Psychology)

(c) PSYO962 Human Factors and Advanced Technology (Cybersecurity and Business Psychology)

(d) PSYO944 Research Proposal (Organisational Psychology)

Research student supervision

Mark supervises students in PhD, Masters, and Honours programs. Topics include:

(a) Cue Utilisation and Diagnosis in Advanced Technology Environments

(b) Neurological Bases of Cue Utilisation and Diagnosis

(c) Cue Utilisation and Skill Acquisition in Operational Environments

(d) Cue Utilisation and Diagnostic Error in High Consequence Settings

(e) New Approaches to the Assessment of Diagnostic Skills

Community engagement

As a practicing organisational psychologist, Mark offers services in the following:

(a) Post Accident/ Incident Defriefing

(b) Cognitive Work Assessment (including Workload)

(c) Cognitive System Evaluation 

(d) Advice on Psychological Assessment Programs

(e) Assessment of Diagnostic Skills

(f) Training Programs on Communication, Diagnosis, Impression Management, Mastery, and Risk Perception

Fingerprint Dive into the research topics where Mark Wiggins is active. These topic labels come from the works of this person. Together they form a unique fingerprint.

  • 3 Similar Profiles
Cues Medicine & Life Sciences
utilization Social Sciences
Weather Medicine & Life Sciences
flight Social Sciences
Decision making Engineering & Materials Science
Aviation Medicine & Life Sciences
Decision Making Medicine & Life Sciences
decision making Social Sciences

Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Projects 2008 2021

Research Outputs 1994 2019

Control room operators’ cue utilization predicts cognitive resource consumption during regular operational tasks

Sturman, D., Wiggins, M. W., Auton, J. C., Loft, S., Helton, W. S., Westbrook, J. I. & Braithwaite, J., 27 Aug 2019, In : Frontiers in Psychology. 10, AUG, p. 1-9 9 p., 1967.

Research output: Contribution to journalArticleResearchpeer-review

Open Access
File
Cues
Prefrontal Cortex
Saccades
Workload

Cross-task cue utilisation and situational awareness in simulated air traffic control

Falkland, E. C. & Wiggins, M. W., Jan 2019, In : Applied Ergonomics. 74, p. 24-30 7 p.

Research output: Contribution to journalArticleResearchpeer-review

Aviation
air traffic control
Air traffic control
Cues
utilization

Cue utilization differentiates performance in the management of interruptions

Falkland, E. C., Wiggins, M. W. & Westbrook, J. I., 25 Jun 2019, In : Human Factors.

Research output: Contribution to journalArticleResearchpeer-review

Cues
utilization
Workload
workload
Rails

Cue utilization differentiates resource allocation during sustained attention simulated rail control tasks

Sturman, D., Wiggins, M. W., Auton, J. C. & Loft, S., Sep 2019, In : Journal of Experimental Psychology: Applied. 25, 3, p. 317-332 16 p.

Research output: Contribution to journalArticleResearchpeer-review

Resource Allocation
Cues
Reaction Time
Cerebrovascular Circulation
Prefrontal Cortex

Social engineering and organisational dependencies in phishing attacks

Taib, R., Yu, K., Berkovsky, S., Bayl-Smith, P. & Wiggins, M., 2019, Human-Computer Interaction – INTERACT 2019: 17th IFIP TC 13 International Conference, Proceedings, Part I. Lamas, D., Loizides, F., Nacke, L., Petrie, H., Winckler, M. & Zaphiris, P. (eds.). Switzerland: Springer, Springer Nature, p. 564-584 21 p. (Lecture Notes in Computer Science; no. 11746).

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionResearchpeer-review

Electronic mail
Personnel

Prizes

Macquarie University Vice Chancellor’s Award for Programs that Enhance Learning

Barbara Griffin (Team leader), Benjamin Searle (Recipient), Monique Crane (Recipient), Linda Yeomans (Recipient) & Mark Wiggins (Recipient), 24 Oct 2016

Prize: Teaching award

organizational psychology
learning