Ralf Wilden

Associate Professor

  • 765 Citations
  • 9 h-Index
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Personal profile


Ralf is an Associate Professor of Strategy & Innovation at Macquarie University in Sydney, Australia and former Director of the Newcastle Business School, Sydney Campus. He is passionate about helping organizations deal with change. Using the dynamic capability and resource-based views of the firm, Ralf leads projects on service-oriented business models and organizational change to help organizations sense, shape and seize market opportunities and improve their strategic performance. Ralf worked for multinational organizations in the automotive (BMW Group), telecommunications (o2 Telefónica) and consulting industries and provided consulting services to organizations such as Oxfam, ABC Commercial and Ernst & Young. Ralf's work has been recognized by several international and national associations, invitations to speak at industry conferences, and he authored journal publications in outlets such as Academy of Management Annals, Journal of the Academy of Marketing Science, Journal of Product Innovation Management, and Journal of Service Research. He also serves as the global representative for the Academy of Management's Strategic Management Division and is on the Technology and Innovation Management division's panel for the Best Paper Award. 

Research interests

His research interests focus predominantly on the question of how organisations can improve performance. In order to derive and solve interesting and relevant research questions, he uses core strategy theories, and the resource-based and dynamic capability views of firm strategy in particular, as well as (open) innovation and service strategy literature. He has used these lenses to investigate managerially relevant problems, such as service-dominant business models, and the impact of market sensing and reconfiguring activities on operational capabilities. 

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  • 2 Similar Profiles
Innovation Engineering & Materials Science
Dynamic capabilities Business & Economics
Profitability Engineering & Materials Science
Ecosystems Engineering & Materials Science
Marketing Engineering & Materials Science
Open innovation Business & Economics
Healthcare Business & Economics
Entrepreneurs Business & Economics

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Research Outputs 2010 2019

  • 765 Citations
  • 9 h-Index
  • 14 Article
  • 5 Chapter
  • 1 Edited Book/Anthology
  • 1 Conference paper

The architecture of dynamic capability research identifying the building blocks of a configurational approach

Wilden, R., Devinney, T. M. & Dowling, G. R., 2016, In : Academy of Management Annals. 10, 1, p. 997-1076 80 p.

Research output: Contribution to journalArticleResearchpeer-review

Configurational approach
Dynamic capabilities
Levels of analysis
Strategic orientation

Open service innovation: The role of intermediary capabilities

Randhawa, K., Wilden, R. & Gudergan, S., Sep 2018, In : Journal of Product Innovation Management. 35, 5, p. 808-838 31 p.

Research output: Contribution to journalArticleResearchpeer-review

Service innovation

Dynamic capabilities and performance: strategy, structure and environment

Wilden, R., Gudergan, S. P., Nielsen, B. B. & Lings, I., Feb 2013, In : Long Range Planning. 46, 1-2, p. 72-96 25 p.

Research output: Contribution to journalArticleResearchpeer-review

organizational structure

The impact of dynamic capabilities on operational marketing and technological capabilities: investigating the role of environmental turbulence

Wilden, R. & Gudergan, S. P., Mar 2015, In : Journal of the Academy of Marketing Science. 43, 2, p. 181-199 19 p.

Research output: Contribution to journalArticleResearchpeer-review

Dynamic capabilities
Marketing capabilities
Technological capability
Environmental turbulence

Revisiting James March (1991): Whither exploration and exploitation?

Wilden, R., Hohberger, J., Devinney, T. M. & Lavie, D., 2018, In : Strategic Organization. 16, 3, p. 352-369 18 p.

Research output: Contribution to journalArticleResearchpeer-review

learning organization
Exploration and exploitation

Press / Media