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Personal profile


Dr Robyn Clay-Williams leads a research stream in human factors and resilient healthcare. She currently holds a NSW Health EMC research fellowship in the field of health service and system design. Prior to her work in health services research, she was a military test pilot, an electronics engineer, and flight instructor.  Dr Clay-Williams transitioned to healthcare seven years ago through a PhD, which in internationally recognised work, translated aviation teamwork concepts to healthcare via a randomised controlled trial evaluating a Crew Resource Management based training intervention. She has produced over 80 peer-reviewed research outputs.  Specific areas of interest include teams and teamwork, decision-making, leadership, simulation, resilience engineering, and usability test and evaluation of medical devices and IT systems. 

Key projects in which she is currently involved:

  • Investigating methods for improving productive safety in hospital Emergency Departments.
  • Deepening Our Understanding of Quality in Healthcare (DUQuA). A large, multifaceted NHMRC-funded project assessing the relationship between quality management systems and patient outcomes for AMI, stroke and hip fracture in 32 hospitals across Australia (all states territories except WA).
  • Development and implementation of a tool to identify innovation in surgery (Westmead Hospital and Macquarie University Hospital.
  • Development and implementation of a surgical decision making process to improve outcomes for frail patients. The new process involves pre-surgical consultation/discussion between patients, families, surgeons, intensivists, and anaesthetists (Townsville Hospital and Health Service).

Fingerprint Dive into the research topics where Robyn Clay-Williams is active. These topic labels come from the works of this person. Together they form a unique fingerprint.

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Projects 2014 2022

Centre for Research Excellence in Implementation Science in Oncology (CRE-ISO)

Braithwaite, J., Ward, R., Currow, D., Delaney, G., Kefford, R., Olver, I., Karnon, J., Crowe, P., Liauw, W., Westbrook, J., Meiser, B., Tieman, J., Verspoor, K., Ellis, L., Krishnasamy, M., Ayliff, N., Hawkins, N., Hibbert, P., Farnsworth, R. & Clay-Williams, R.


Project: Other

Better Evidence for earlier identification and Surgical intervention for RefracTory epilepsy (The BEST Study): A one-year pilot study

Rapport, F., Mitchell, R., Nikpour, A., Bleasel, A., Herkes, G. K., Vagholkar, S., Mumford, V., Doel, M., Hutchings, H., Kerr, M., Willcock, S., Shih, P., Clay-Williams, R. & Braithwaite, J.

1/01/17 → …

Project: Research

Patient-centred eHealth approach to improving outcomes for gout sufferers

Westbrook, J., Day, R., Zwar, N., Reath, J., Lau, A., Baysari, M., Laba, T., McLachlan, A., Runciman, W., Coiera, E., Braithwaite, J. & Clay-Williams, R.

1/04/15 → …

Project: Research

Research Outputs 2007 2020

Compliance with ethical standards in the reporting of donor sources and ethics review in peer-reviewed publications involving organ transplantation in China: a scoping review

Rogers, W., Robertson, M. P., Ballantyne, A., Blakely, B., Catsanos, R., Clay-Williams, R. & Fiatarone Singh, M., 5 Feb 2019, In : BMJ Open. 9, 2, p. 1-11 11 p., e024473.

Research output: Contribution to journalArticleResearchpeer-review

Open Access
Peer Review
Organ Transplantation

Determinants of health and wellbeing in refractory epilepsy and surgery: the Patient Reported, ImpleMentation sciEnce (PRIME) model

Rapport, F., Shih, P., Faris, M., Nikpour, A., Herkes, G., Bleasel, A., Kerr, M., Clay-Williams, R., Mumford, V. & Braithwaite, J., 1 Mar 2019, In : Epilepsy and Behavior. 92, p. 79-89 11 p.

Research output: Contribution to journalArticleResearchpeer-review

Open Access
Primary Health Care
Delivery of Health Care
Patient Transfer
Open Access
Organizational Efficiency
Hospital Design and Construction
Open Access
Organizational Efficiency
Hospital Design and Construction
Private Hospitals