• 65 Citations
  • 4 h-Index
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Personal profile


My goal is to enhance clinical care through improved communication between clinicians and consumers. To achieve this, I work to integrate clinical communication teaching and research, using up-to-date teaching methods, conducting research on teaching clinical communication, and using research to create data-driven teaching materials.

I am a Senior Lecturer in the Faculty of Medicine and Health Sciences at Macquarie University. In my research, I use conversation analysis to investigate clinical communication and, to date, have focussed primarily on surgeon-patient consultations. This work led me to co-edit a book title Communication in Surgical Practice with Prof John Cartmill, published in 2016. I am in the early stages of several new and exciting projects. To support research sustainability, when participants give consent, video recordings used in this research are also added to a growing library of clinical interactions that are used for teaching and research.

I lead the professional practice series of units in the Bachelor of Clinical Science, which focus on developing students interested in careers in health care develop problem-solving and critical thinking skills across topics such as communication, teamwork, ethics, and health systems. My face-to-face teaching includes incorporation of Conversation Analytic Roleplay Method, for which I am the only Australian affiliate.

Education/Academic qualification

Clinical communication, PhD, University of Otago

Linguistics, BA (Hons), The University of New South Wales

External positions

Co-Head of Curriculum, School of Medicine Sydney, University of Notre Dame Australia

25 Mar 201420 Nov 2015

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  • 12 Similar Profiles
Referral and Consultation Medicine & Life Sciences
conversation analysis Social Sciences
conversation Social Sciences
Patient Handoff Medicine & Life Sciences
Primary Health Care Medicine & Life Sciences
Quality of Health Care Medicine & Life Sciences
communication skills Social Sciences
Delivery of Health Care Medicine & Life Sciences

Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Research Outputs 2008 2019

A network model of activities in primary care consultations

Kocaballi, A., Coiera, E., Tong, H. L., White, S. J., Quiroz, J., Rezazadegan, F., Willcock, S. & Laranjo da Silva, L., 1 Oct 2019, In : Journal of the American Medical Informatics Association : JAMIA. 26, 10, p. 1074-1082 9 p., ocz046.

Research output: Contribution to journalArticleResearchpeer-review

Open Access
Primary Health Care
Referral and Consultation
Medical History Taking
Natural Language Processing
Primary Care Physicians

Conversation analysis: an introduction to methodology, data collection, and analysis

White, S. J., 2019, Handbook of research methods in health social sciences. Liamputtong, P. (ed.). Singapore: Springer, Springer Nature, p. 1-20 20 p.

Research output: Chapter in Book/Report/Conference proceedingChapterResearch

conversation analysis
data analysis
health care

The science of talk in clinical science: using a conversation analytic approach as a foundation for communication skills training

White, S. J., 9 Dec 2019, In : MedEdPublish. 8, 3, p. 1-11 11 p., 75.

Research output: Contribution to journalArticleResearch

Open Access
communication skills

A survey of CA craft skills

White, S. J., 2018

Research output: Non-traditional research outputWeb publication/siteResearch

Pain talk in GP consultations

White, S., 26 Oct 2018. 1 p.

Research output: Contribution to conferenceAbstractResearchpeer-review

Activities 2016 2017

  • 2 Organising a conference, workshop, ...

Summer Institute for Advanced Conversation Analysis

Sarah White (Participant)
26 Jun 201730 Jun 2017

Activity: Participating in or organising an eventOrganising a conference, workshop, ...

Conversation Analytic Roleplay Method Workshop

Sarah White (Organiser)
18 Apr 201620 Apr 2016

Activity: Participating in or organising an eventOrganising a conference, workshop, ...