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Tony Wai

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20202020
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Research Outputs 2020 2020

"Lean" into your service model: an institutional case study using library systems

Wai, T. L. H. & O'Connor, L., 2020, Global Lean for higher education: a themed anthology of case studies, approaches, and tools. Yorkstone, S. (ed.). New York ; London: Routledge, Taylor and Francis Group, p. 63-78 16 p.

Research output: Chapter in Book/Report/Conference proceedingChapterResearchpeer-review