A change management framework for service based business process

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contribution

2 Citations (Scopus)

Abstract

Change management in service based business process (SBP) is a challenging issue due to the complex dependencies between business process and involved services. A change of an activity belonging to a process may affect other activities and related services of the process. A service change may require further changes of one or multiple activities of the process. Change propagation refers to that a single change of an activity or a service causes a series of changes associated with activities and/or services. In order to deal with complicated situations of SBP changes, it is necessary to have a framework to help the change management, in particular to make the change propagation under control. In this work, a formal SBP model is defined with the Petri Net modelling language. Based on the proposed SBP model, a set of change patterns are identified as primitives for analysing complex changes. A set of data anomalies are specified based on the proposed model. A data ow anomaly detection algorithm is developed. The proposed framework for managing SBP changes can provide guidelines and an enable tool for software developers to deal with change management problems in the real world.

Original languageEnglish
Title of host publicationProceedings of the Australasian Computer Science Week Multiconference, ACSW 2017
Place of PublicationNew York, NY
PublisherAssociation for Computing Machinery
Pages1-9
Number of pages9
ISBN (Print)9781450347686
DOIs
Publication statusPublished - 2017
EventAustralasian Computer Science Week 2017 - Geelong, Australia
Duration: 31 Jan 20173 Feb 2017

Other

OtherAustralasian Computer Science Week 2017
CountryAustralia
CityGeelong
Period31/01/173/02/17

Keywords

  • change management
  • service based business process
  • Petri Net
  • data anomaly

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  • Cite this

    Xiu, P., Yang, J., & Zhao, W. (2017). A change management framework for service based business process. In Proceedings of the Australasian Computer Science Week Multiconference, ACSW 2017 (pp. 1-9). [36] New York, NY: Association for Computing Machinery. https://doi.org/10.1145/3014812.3014850