A checklist for patient safety rounds at the care pathway level

Cordula Wagner*, Caroline A. Thompson, Onyebuchi A. Arah, Oliver Groene, Niek S. Klazinga, Maral Dersarkissian, Rosa Suñol, D. S. Kringos, M. J M H Lombarts, T. Plochg, M. A. Lopez, M. Secanell, P. Vallejo, P. Bartels, S. Kristensen, P. Michel, F. Saillour-Glenisson, F. Vlcek, M. Car, S. JonesE. Klaus, S. Bottaro, P. Garel, M. Saluvan, C. Bruneau, A. Depaigne-Loth, C. Shaw, A. Hammer, O. Ommen, H. Pfaff, D. Botje, H. Kutaj-Wasikowska, B. Kutryba, A. Escoval, A. Lívio, M. Eiras, M. Franca, I. Leite, F. Almeman, H. Kus, K. Ozturk, R. Mannion, A. Wang, A. Thompson, DUQuE Project Consortium

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

21 Citations (Scopus)

Abstract

Objective: To define a checklist that can be used to assess the performance of a department and evaluate the implementation of quality management (QM) activities across departments or pathways in acute care hospitals. Design: We developed and tested a checklist for the assessment of QM activities at department level in a cross-sectional study using on-site visits by trained external auditors. Setting and participants: A sample of 292 hospital departments of 74 acute care hospitals across seven European countries. In every hospital, four departments for the conditions: acute myocardial infarction (AMI), stroke, hip fracture and deliveries participated. Main Outcome Measures. Four measures of QM activities were evaluated at care pathway level focusing on specialized expertise and responsibility (SER), evidence-based organization of pathways (EBOP), patient safety strategies and clinical review (CR). Results: Participating departments attained mean values on the various scales between 1.2 and 3.7. The theoretical range was 0-4. Three of the four QM measures are identical for the four conditions, whereas one scale (EBOP) has condition-specific items. Correlations showed that every factor was related, but also distinct, and added to the overall picture of QM at pathway level. Conclusion: The newly developed checklist can be used across various types of departments and pathways in acute care hospitals like AMI, deliveries, stroke and hip fracture. The anticipated users of the checklist are internal (e.g. peers within the hospital and hospital executive board) and external auditors (e.g. healthcare inspectorate, professional or patient organizations).

Original languageEnglish
Pages (from-to)36-46
Number of pages11
JournalInternational Journal for Quality in Health Care
Volume26
DOIs
Publication statusPublished - Apr 2014
Externally publishedYes

Keywords

  • External quality assessment
  • Hospital care
  • Measurement of quality
  • Professions
  • Quality improvement
  • Quality management
  • Surgery

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