A collaborative QoS-aware service evaluation method among multi-users for a shared service

Wanchun Dou*, Chao Lv, Xuyun Zhang, Jinjun Chen

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

9 Citations (Scopus)


In service selection, an end user often has his or her personal preferences imposing on a candidate service's non-functional properties. For a service selection process promoted by a group of users, candidate services are often evaluated by a group of end users who may have different preferences or priorities. In this situation, it is often a challenging effort to make a tradeoff among various preferences or priorities of the users. In view of this challenge, a multi-criteria decision-making method, named AHP (Analytic Hierarchy Process), is introduced to transform both qualitative personal preferences and users' priorities into numeric weights. Furthermore, a QoS-aware service evaluation method is presented for a shared service's co-selection taking advantage of AHP theory. At last, a case study is presented to demonstrate the feasibility of the method.

Original languageEnglish
Pages (from-to)30-50
Number of pages21
JournalInternational Journal of Web Services Research
Issue number1
Publication statusPublished - 2012
Externally publishedYes


  • Analytic Hierarchy Process (AHP)
  • Quality of Service (QoS)
  • Service Evaluation
  • Service Selection
  • Web Service

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