A Communication protocol for requirements engineering processes

Bhavani Palyagar, Debbie Richards

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

4 Citations (Scopus)


The goal of the System Development Life Cycle (SDLC) is to move from the problem space to a solution space. Communication among all involved in SDLC plays a vital role in providing solution to various problems of the customer. Amongst all SDLC phases, Requirements Engineering (RE) is the most communication rich phase. RE of large and complex projects demands frequent communication between large number of roles exchanging messages of different types and sizes. Unstructured communication can result in situations of both information overloading and information withholding leading to poor RE process effectiveness and efficiency. We attempt to solve this problem by using an empirically pilot-tested communication protocol, as part of our metrics based RE Process Improvement (REPI) framework. We developed this protocol to significantly enhance RE effectiveness and efficiency by solving communication problems in RE. We examined the protocol against the generalization of communication problems in RE of two large software development organizations. The initial results show that our communication protocol may provide effective support to the metrics-based REPI framework, which is the larger part of our research.
Original languageEnglish
Title of host publicationREFSQ'05
Subtitle of host publicationproceedings of the 11th International Workshop on Requirements Engineering : Foundation for Software Quality in conjunction with CAiSE'05 13-14 June 2005, Porto, Portugal
EditorsErik Kamsties, Vincenzo Gervasi, Pete Sawyer
Place of PublicationGermany
PublisherEssener Informatik Beitrage
Number of pages16
ISBN (Print)3922602983
Publication statusPublished - 2005
EventInternational Workshop on Requirements Engineering : Foundations of Software Quality (11th : 2005) - Porto, Portugal
Duration: 13 Jun 200514 Jun 2005


WorkshopInternational Workshop on Requirements Engineering : Foundations of Software Quality (11th : 2005)
CityPorto, Portugal


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