A comparison of hospital quality programmes

Lessons for other services

John Øvretveit

Research output: Contribution to journalReview article

21 Citations (Scopus)
Original languageEnglish
Pages (from-to)220-235
Number of pages16
JournalInternational Journal of Service Industry Management
Volume8
Issue number3
DOIs
Publication statusPublished - 1997
Externally publishedYes

Keywords

  • Health care
  • Hospitals
  • Quality programmes

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