A dynamic balanced scorecard for managing health systems performance

David Lyell, Geoff McDonnell

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contribution

Abstract

Health system performance management is a dynamically complex problem, affected by a large number of factors which interact to produce health outcomes over time. A brief review of current health system performance assessment instruments, including the balanced scorecard, demonstrates only a limited ability to deal with the dynamic complexity of this problem. These are limitations that can be overcome with the incorporation of system dynamics methods. We propose a dynamic balanced scorecard for managing regional health system performance in New South Wales, Australia. Central to this scorecard will be an understanding of the dynamic interactions of cost, quality and access and how these affect population health. Preliminary mapping suggests that the way the gap in resources required to provide medical services is managed will play an important role in balancing these objectives.
Original languageEnglish
Title of host publicationProceedings of the 25th International Conference of the System Dynamics Society
Subtitle of host publicationand 50th Anniversary Celebration
EditorsJohn Sterman, Rogelio Oliva, Robin S. Langer, Jennifer I. Rowe, Joan M. Yanni
PublisherSystem Dynamics Society
Number of pages17
ISBN (Electronic)9780974532981
ISBN (Print)9780974532974
Publication statusPublished - 2007
Externally publishedYes
Event25th International Conference of the System Dynamics Society 2007 - Boston, United States
Duration: 29 Jul 20072 Aug 2007

Conference

Conference25th International Conference of the System Dynamics Society 2007
CountryUnited States
CityBoston
Period29/07/072/08/07

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