A Fresh approach to safety management systems in Hong Kong

Stephen C.-K. Yu, Bob Hunt

Research output: Contribution to journalArticlepeer-review

9 Citations (Scopus)


Given the fact that the effectiveness of safety management systems (SMS) have reached a no-improvement plateau in most organisations in Hong Kong, those involved in SMS would agree that change is needed to give safety a continuous improvement momentum. The concepts, principles, tools and practices of total quality management (TQM) can be the means to obtain such a change. This paper is an attempt to apply the TQM concepts and techniques in a systematic manner into a SMS. First, the problems of a compliance-oriented SMS adopted by most organisations in Hong Kong are summarised. Then, the needs and rationales for the establishment of TQM-based safety management briefs, which will ultimately determine the backbone of a SMS, are illustrated. Next, a systematic process for developing and implementing a SMS that incorporates TQM principles is outlined. Finally, practical strategies for the implementation of a TQM-based SMS in Hong Kong are suggested.
Original languageEnglish
Pages (from-to)210-215
Number of pages6
JournalThe TQM Magazine
Issue number3
Publication statusPublished - 2004


  • Hong Kong
  • occupational health and safety
  • total quality management


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