A new dimension of organizational justice: Procedural voice

Denise Jepsen*, John Rodwell

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

10 Citations (Scopus)


Dimensionality of the Colquitt justice measures was investigated across a wide range of service occupations. Structural equation modeling of data from 410 survey respondents found support for the 4-factor model of justice (procedural, distributive, interpersonal, and informational), although significant improvement of model fit was obtained by including a new latent variable, "procedural voice," which taps employees' desire to express their views and feelings and influence results. The model was confirmed in a second sample (N = 505) in the same organization six months later.

Original languageEnglish
Pages (from-to)411-426
Number of pages16
JournalPsychological Reports
Issue number2
Publication statusPublished - Oct 2009


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