A Process model for crowdsourcing: Insights from the literature on implementation

Alireza Amrollahi*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

9 Citations (Scopus)
37 Downloads (Pure)


The purpose of the current study is to systematically review the crowdsourcing literature, extract the activities which have been cited, and synthesise these activities into a general process model. For this to happen, we reviewed the related literature on crowdsourcing methods as well as relevant case studies and extracted the activities which they referred to as part of crowdsourcing projects. The systematic review of the related literature and an in-depth analysis of the steps in those papers were followed by a synthesis of the extracted activities resulting in an eleven-phase process model. This process model covers all of the activities suggested by the literature. This paper then briefly discusses activities in each phase and concludes with a number of implications for both academics and practitioners.

Original languageEnglish
Title of host publicationACIS 2015
Subtitle of host publicationProceedings of the 26th Australasian Conference on Information Systems
EditorsFrada Burstein, Helana Scheepers, Gaye Deegan
Place of PublicationAdelaide, SA
PublisherAssociation for Information Systems
Number of pages12
ISBN (Print)9780646953373
Publication statusPublished - 2015
Externally publishedYes
Event26th Australasian Conference on Information Systems, ACIS 2015 - Adelaide, Australia
Duration: 30 Nov 20154 Dec 2015


Conference26th Australasian Conference on Information Systems, ACIS 2015

Bibliographical note

Copyright 2015 Alireza Amrollahi. Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.


  • Collective intelligence
  • Crowdsourcing
  • Process model
  • Systematic literature review


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