A Qualitative study of Australians' opinions about personally controlled electronic health records

Elin C. Lehnbom; Andrew J. McLachlan; Jo-anne E. Brien

doi:10.3233/978-1-61499-078-9-105

A Qualitative study of Australians' opinions about personally controlled electronic health records

Elin C. Lehnbom, Andrew J. McLachlan, Jo-anne E. Brien

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

23 Citations (Scopus)

Abstract

Background: A personally controlled electronic health record (PCEHR) system is being implemented in Australia. Every Australian that wants a PCEHR will be able to opt-in from July 2012. Aim: To explore the opinions of Australian consumers and healthcare providers about the PCEHR. Methods: In this qualitative study, consumers and healthcare providers were interviewed using a semi-structured interview guide. Results: Perceived benefits identified by participants regarding the PCEHR included instant access to clinical information, and safer and more efficient healthcare delivery. The risk of unauthorised access and breaches of privacy were some of the perceived drawbacks. Although consumers seemed unwilling to opt-in to have a PCEHR, the vast majority of healthcare providers were positive towards this development and predicted better and safer healthcare as a result. Conclusions: Consumers and healthcare providers appeared uniformed about the imminent PCEHR. The wide-spread unwillingness among participants to opt-in to have a PCEHR could potentially jeopardise successful implementation and uptake of this system. A well-designed system without security glitches and with individualised information from trusted healthcare providers regarding the benefits of having a PCEHR appears critical in engaging consumer opt-in.

Original language	English
Title of host publication	Health informatics
Subtitle of host publication	building a healthcare future through trusted information
Editors	Anthony J. Maeder, Fernando J. Martin-Sanchez
Place of Publication	Amsterdam
Publisher	IOS Press
Pages	105-110
Number of pages	6
ISBN (Print)	9781614990772
DOIs	https://doi.org/10.3233/978-1-61499-078-9-105
Publication status	Published - 2012
Externally published	Yes
Event	Australian National Health Informatics Conference (20th : 2012) - Sydney, NSW Duration: 30 Jul 2012 → 2 Aug 2012

Publication series

Name	Studies in health technology and informatics
Publisher	IOS Press
Volume	178
ISSN (Print)	0926-9630

Conference

Conference	Australian National Health Informatics Conference (20th : 2012)
City	Sydney, NSW
Period	30/07/12 → 2/08/12

Keywords

health records, personal
qualitative research
health knowledge, attitudes, practice

Access to Document

10.3233/978-1-61499-078-9-105

Cite this

Lehnbom, E. C., McLachlan, A. J., & Brien, J. E. (2012). A Qualitative study of Australians' opinions about personally controlled electronic health records. In A. J. Maeder, & F. J. Martin-Sanchez (Eds.), Health informatics: building a healthcare future through trusted information (pp. 105-110). (Studies in health technology and informatics; Vol. 178). IOS Press. https://doi.org/10.3233/978-1-61499-078-9-105

Lehnbom, Elin C. ; McLachlan, Andrew J. ; Brien, Jo-anne E. / A Qualitative study of Australians' opinions about personally controlled electronic health records. Health informatics: building a healthcare future through trusted information. editor / Anthony J. Maeder ; Fernando J. Martin-Sanchez. Amsterdam : IOS Press, 2012. pp. 105-110 (Studies in health technology and informatics).

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title = "A Qualitative study of Australians' opinions about personally controlled electronic health records",

abstract = "Background: A personally controlled electronic health record (PCEHR) system is being implemented in Australia. Every Australian that wants a PCEHR will be able to opt-in from July 2012. Aim: To explore the opinions of Australian consumers and healthcare providers about the PCEHR. Methods: In this qualitative study, consumers and healthcare providers were interviewed using a semi-structured interview guide. Results: Perceived benefits identified by participants regarding the PCEHR included instant access to clinical information, and safer and more efficient healthcare delivery. The risk of unauthorised access and breaches of privacy were some of the perceived drawbacks. Although consumers seemed unwilling to opt-in to have a PCEHR, the vast majority of healthcare providers were positive towards this development and predicted better and safer healthcare as a result. Conclusions: Consumers and healthcare providers appeared uniformed about the imminent PCEHR. The wide-spread unwillingness among participants to opt-in to have a PCEHR could potentially jeopardise successful implementation and uptake of this system. A well-designed system without security glitches and with individualised information from trusted healthcare providers regarding the benefits of having a PCEHR appears critical in engaging consumer opt-in.",

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author = "Lehnbom, {Elin C.} and McLachlan, {Andrew J.} and Brien, {Jo-anne E.}",

year = "2012",

doi = "10.3233/978-1-61499-078-9-105",

language = "English",

isbn = "9781614990772",

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Lehnbom, EC, McLachlan, AJ & Brien, JE 2012, A Qualitative study of Australians' opinions about personally controlled electronic health records. in AJ Maeder & FJ Martin-Sanchez (eds), Health informatics: building a healthcare future through trusted information. Studies in health technology and informatics, vol. 178, IOS Press, Amsterdam, pp. 105-110, Australian National Health Informatics Conference (20th : 2012), Sydney, NSW, 30/07/12. https://doi.org/10.3233/978-1-61499-078-9-105

A Qualitative study of Australians' opinions about personally controlled electronic health records. / Lehnbom, Elin C.; McLachlan, Andrew J.; Brien, Jo-anne E.
Health informatics: building a healthcare future through trusted information. ed. / Anthony J. Maeder; Fernando J. Martin-Sanchez. Amsterdam: IOS Press, 2012. p. 105-110 (Studies in health technology and informatics; Vol. 178).

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

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N2 - Background: A personally controlled electronic health record (PCEHR) system is being implemented in Australia. Every Australian that wants a PCEHR will be able to opt-in from July 2012. Aim: To explore the opinions of Australian consumers and healthcare providers about the PCEHR. Methods: In this qualitative study, consumers and healthcare providers were interviewed using a semi-structured interview guide. Results: Perceived benefits identified by participants regarding the PCEHR included instant access to clinical information, and safer and more efficient healthcare delivery. The risk of unauthorised access and breaches of privacy were some of the perceived drawbacks. Although consumers seemed unwilling to opt-in to have a PCEHR, the vast majority of healthcare providers were positive towards this development and predicted better and safer healthcare as a result. Conclusions: Consumers and healthcare providers appeared uniformed about the imminent PCEHR. The wide-spread unwillingness among participants to opt-in to have a PCEHR could potentially jeopardise successful implementation and uptake of this system. A well-designed system without security glitches and with individualised information from trusted healthcare providers regarding the benefits of having a PCEHR appears critical in engaging consumer opt-in.

AB - Background: A personally controlled electronic health record (PCEHR) system is being implemented in Australia. Every Australian that wants a PCEHR will be able to opt-in from July 2012. Aim: To explore the opinions of Australian consumers and healthcare providers about the PCEHR. Methods: In this qualitative study, consumers and healthcare providers were interviewed using a semi-structured interview guide. Results: Perceived benefits identified by participants regarding the PCEHR included instant access to clinical information, and safer and more efficient healthcare delivery. The risk of unauthorised access and breaches of privacy were some of the perceived drawbacks. Although consumers seemed unwilling to opt-in to have a PCEHR, the vast majority of healthcare providers were positive towards this development and predicted better and safer healthcare as a result. Conclusions: Consumers and healthcare providers appeared uniformed about the imminent PCEHR. The wide-spread unwillingness among participants to opt-in to have a PCEHR could potentially jeopardise successful implementation and uptake of this system. A well-designed system without security glitches and with individualised information from trusted healthcare providers regarding the benefits of having a PCEHR appears critical in engaging consumer opt-in.

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KW - health knowledge, attitudes, practice

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EP - 110

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PB - IOS Press

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T2 - Australian National Health Informatics Conference (20th : 2012)

Y2 - 30 July 2012 through 2 August 2012

ER -

Lehnbom EC, McLachlan AJ, Brien JE. A Qualitative study of Australians' opinions about personally controlled electronic health records. In Maeder AJ, Martin-Sanchez FJ, editors, Health informatics: building a healthcare future through trusted information. Amsterdam: IOS Press. 2012. p. 105-110. (Studies in health technology and informatics). doi: 10.3233/978-1-61499-078-9-105

A Qualitative study of Australians' opinions about personally controlled electronic health records

Abstract

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Keywords

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