TY - GEN
T1 - A Qualitative study of Australians' opinions about personally controlled electronic health records
AU - Lehnbom, Elin C.
AU - McLachlan, Andrew J.
AU - Brien, Jo-anne E.
PY - 2012
Y1 - 2012
N2 - Background: A personally controlled electronic health record (PCEHR) system is being implemented in Australia. Every Australian that wants a PCEHR will be able to opt-in from July 2012.
Aim: To explore the opinions of Australian consumers and healthcare providers about the PCEHR.
Methods: In this qualitative study, consumers and healthcare providers were interviewed using a semi-structured interview guide.
Results: Perceived benefits identified by participants regarding the PCEHR included instant access to clinical information, and safer and more efficient healthcare delivery. The risk of unauthorised access and breaches of privacy were some of the perceived drawbacks. Although consumers seemed unwilling to opt-in to have a PCEHR, the vast majority of healthcare providers were positive towards this development and predicted better and safer healthcare as a result.
Conclusions: Consumers and healthcare providers appeared uniformed about the imminent PCEHR. The wide-spread unwillingness among participants to opt-in to have a PCEHR could potentially jeopardise successful implementation and uptake of this system. A well-designed system without security glitches and with individualised information from trusted healthcare providers regarding the benefits of having a PCEHR appears critical in engaging consumer opt-in.
AB - Background: A personally controlled electronic health record (PCEHR) system is being implemented in Australia. Every Australian that wants a PCEHR will be able to opt-in from July 2012.
Aim: To explore the opinions of Australian consumers and healthcare providers about the PCEHR.
Methods: In this qualitative study, consumers and healthcare providers were interviewed using a semi-structured interview guide.
Results: Perceived benefits identified by participants regarding the PCEHR included instant access to clinical information, and safer and more efficient healthcare delivery. The risk of unauthorised access and breaches of privacy were some of the perceived drawbacks. Although consumers seemed unwilling to opt-in to have a PCEHR, the vast majority of healthcare providers were positive towards this development and predicted better and safer healthcare as a result.
Conclusions: Consumers and healthcare providers appeared uniformed about the imminent PCEHR. The wide-spread unwillingness among participants to opt-in to have a PCEHR could potentially jeopardise successful implementation and uptake of this system. A well-designed system without security glitches and with individualised information from trusted healthcare providers regarding the benefits of having a PCEHR appears critical in engaging consumer opt-in.
KW - health records, personal
KW - qualitative research
KW - health knowledge, attitudes, practice
UR - https://www.scopus.com/pages/publications/84868297972
U2 - 10.3233/978-1-61499-078-9-105
DO - 10.3233/978-1-61499-078-9-105
M3 - Conference proceeding contribution
C2 - 22797027
SN - 9781614990772
T3 - Studies in health technology and informatics
SP - 105
EP - 110
BT - Health informatics
A2 - Maeder, Anthony J.
A2 - Martin-Sanchez, Fernando J.
PB - IOS Press
CY - Amsterdam
T2 - Australian National Health Informatics Conference (20th : 2012)
Y2 - 30 July 2012 through 2 August 2012
ER -