A quantitative service accountability model

Joe Zou*, Christopher J. Pavlovski, Chris De Vaney, Yan Wang

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contribution

Abstract

Recently, several global institutions have fallen victim to concerns regarding disclosure and accountability. The most poignant examples are the recent US Wall Street collapse due to the burgeoning effect of Collateralized Debt Obligations (CDO). The key concern for consumers of these services are transparency, disclosure, and trust of the product/services. These are elementary attributes of accountability and in the online world of trading goods and services Information Technology provides the SOA foundation for executing these global transactions. This paper presents a quantitative model to measure and assess accountability in SOA. The proposed model may be applied in practice to assess accountability of a service or process, assisting to strengthen accountability in SOA and general information and communication technology (ICT) solutions that support transactions globally.

Original languageEnglish
Title of host publicationProceedings - IEEE International Conference on e-Business Engineering, ICEBE 2009; IEEE Int. Workshops - AiR 2009; SOAIC 2009; SOKMBI 2009; ASOC 2009
EditorsJen-Yao Chung, Jingzhi Guo, Shah Nazaraf
Place of PublicationPiscataway, N.J.
PublisherInstitute of Electrical and Electronics Engineers (IEEE)
Pages391-396
Number of pages6
ISBN (Print)9780769538426
DOIs
Publication statusPublished - 2009
EventIEEE International Conference on e-Business Engineering, ICEBE 2009; IEEE Int. Workshops - AiR 2009; SOAIC 2009; SOKMBI 2009; ASOC 2009 - Macau, China
Duration: 21 Oct 200923 Oct 2009

Other

OtherIEEE International Conference on e-Business Engineering, ICEBE 2009; IEEE Int. Workshops - AiR 2009; SOAIC 2009; SOKMBI 2009; ASOC 2009
CountryChina
CityMacau
Period21/10/0923/10/09

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