Abstract
The purpose of this study is to investigate opportunities and challenges of carers' support on online social platforms. We conducted a systematic literature review of 20 journal articles, and explored positive and negative aspects of online social platforms in three main categories: (i) Carer Wellbeing, (ii) Care Service, and (iii) Common Opportunities or Challenges. A Demographic analysis of publication year, country, user type, and research method have been discussed. The study uncovered that online platforms have a proportional amount of positive and negative impacts. We found that (i) the challenges guide us on how to educate carers and plan for uncertainties, and (ii) the opportunities shed a ray of hope on ways to assist the carers using online social networks. Results guide future research in mitigating challenges and strengthening opportunities for supporting and empowering carers on online social platforms.
| Original language | English |
|---|---|
| Title of host publication | PACIS 2018 - Opportunities and Challenges for the Digitized Society: Are We Ready? |
| Subtitle of host publication | Proceedings of the 22nd Pacific Asia Conference on Information Systems |
| Editors | Motonari Tanabu, Dai Senoo |
| Place of Publication | Yokohama |
| Publisher | Association for Information Systems |
| Number of pages | 14 |
| ISBN (Electronic) | 9784902590838 |
| Publication status | Published - 2018 |
| Externally published | Yes |
| Event | 22nd Pacific Asia Conference on Information Systems: PACIS 2018 - Yokohama, Japan Duration: 26 Jun 2018 → 30 Jun 2018 |
Conference
| Conference | 22nd Pacific Asia Conference on Information Systems |
|---|---|
| Country/Territory | Japan |
| City | Yokohama |
| Period | 26/06/18 → 30/06/18 |
Keywords
- Caregivers
- Carers
- Challenges
- Online Social Platforms
- Opportunities