A sustainable operations healthcare conceptual framework: the service quality, the innovation management, and the entrepreneurship: Number : 158 Track : POMS Lima 2021

Meena Chavan; Annibal Jose Scavarda

A sustainable operations healthcare conceptual framework: the service quality, the innovation management, and the entrepreneurship: Number : 158 Track : POMS Lima 2021

Meena Chavan, Annibal Jose Scavarda

Department of Management

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

Abstract

This paper proposes a conceptual framework for operations healthcare, built on case analysis and the literature on service quality, innovation management, entrepreneurship, and sustainable operations healthcare. The framework was refined and assessed by interviews with the three groups of experts, based on their academic background, publications, and health managerial experience.

Original language	English
Title of host publication	POMS 31st Annual Conference
Subtitle of host publication	Building a sustainable, responsible, and resilient global future
Place of Publication	Online
Publisher	Production and Operations Management Society (POMS)
Publication status	Accepted/In press - 4 May 2021
Event	POMS 31st Annual Conference - Online Duration: 30 Apr 2021 → 5 May 2021

Conference

Conference	POMS 31st Annual Conference
City	Online
Period	30/04/21 → 5/05/21

Cite this

Chavan, M., & Scavarda, A. J. (Accepted/In press). A sustainable operations healthcare conceptual framework: the service quality, the innovation management, and the entrepreneurship: Number : 158 Track : POMS Lima 2021. In POMS 31st Annual Conference: Building a sustainable, responsible, and resilient global future Production and Operations Management Society (POMS).

Chavan, Meena ; Scavarda, Annibal Jose. / A sustainable operations healthcare conceptual framework: the service quality, the innovation management, and the entrepreneurship : Number : 158 Track : POMS Lima 2021. POMS 31st Annual Conference: Building a sustainable, responsible, and resilient global future. Online : Production and Operations Management Society (POMS), 2021.

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title = "A sustainable operations healthcare conceptual framework: the service quality, the innovation management, and the entrepreneurship: Number : 158 Track : POMS Lima 2021",

abstract = "This paper proposes a conceptual framework for operations healthcare, built on case analysis and the literature on service quality, innovation management, entrepreneurship, and sustainable operations healthcare. The framework was refined and assessed by interviews with the three groups of experts, based on their academic background, publications, and health managerial experience.",

author = "Meena Chavan and Scavarda, {Annibal Jose}",

year = "2021",

month = may,

day = "4",

language = "English",

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Chavan, M & Scavarda, AJ 2021, A sustainable operations healthcare conceptual framework: the service quality, the innovation management, and the entrepreneurship: Number : 158 Track : POMS Lima 2021. in POMS 31st Annual Conference: Building a sustainable, responsible, and resilient global future. Production and Operations Management Society (POMS), Online, POMS 31st Annual Conference, Online, 30/04/21.

A sustainable operations healthcare conceptual framework: the service quality, the innovation management, and the entrepreneurship: Number : 158 Track : POMS Lima 2021. / Chavan, Meena; Scavarda, Annibal Jose.
POMS 31st Annual Conference: Building a sustainable, responsible, and resilient global future. Online: Production and Operations Management Society (POMS), 2021.

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

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A sustainable operations healthcare conceptual framework: the service quality, the innovation management, and the entrepreneurship: Number : 158 Track : POMS Lima 2021

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