A user-centred consistency model in real-time collaborative editing systems

Liyin Xue, Mehmet Orgun, Kang Zhang

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

6 Citations (Scopus)


Consistency maintenance is an important issue in groupware systems. The existing consistency models are system-oriented and focus on objective and static aspects of consistency without sufficiently taking into account the involvement of human users. It is necessary to investigate how users perceive consistency and how systems can support the users in realising their expectation. This paper addresses consistency from the point of view of multi-user interaction and proposes a new usercentred consistency model. It argues that consistency is an agreement (or inter-subjectivity) among human users in groupware systems. Such a user-centred interpretation leads to the introduction and differentiation of externalised consistency and emergent consistency. The latter captures the fundamental characteristic of collaborative work, where human users’ intentions and negotiation play a crucial role. The paper examines the constituent parts of the model in detail.

Original languageEnglish
Title of host publicationDistributed Communities on the Web - 4th International Workshop, DCW 2002, Revised Papers
EditorsJohn Plaice, P. G. Kropf, P. Schultess, J. Slonim
Place of PublicationBerlin; London
PublisherSpringer, Springer Nature
Number of pages13
ISBN (Print)3540003010
Publication statusPublished - 2002
Event4th International Workshop on Distributed Communities on the Web, DCW 2002 - Sydney, Australia
Duration: 3 Apr 20025 Apr 2002

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
ISSN (Print)03029743
ISSN (Electronic)16113349


Other4th International Workshop on Distributed Communities on the Web, DCW 2002


Dive into the research topics of 'A user-centred consistency model in real-time collaborative editing systems'. Together they form a unique fingerprint.

Cite this