A user-centred consistency model in real-time collaborative editing systems

Liyin Xue; Mehmet Orgun; Kang Zhang

A user-centred consistency model in real-time collaborative editing systems

Liyin Xue, Mehmet Orgun, Kang Zhang

Department of Computing

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution

6 Citations (Scopus)

Abstract

Consistency maintenance is an important issue in groupware systems. The existing consistency models are system-oriented and focus on objective and static aspects of consistency without sufficiently taking into account the involvement of human users. It is necessary to investigate how users perceive consistency and how systems can support the users in realising their expectation. This paper addresses consistency from the point of view of multi-user interaction and proposes a new usercentred consistency model. It argues that consistency is an agreement (or inter-subjectivity) among human users in groupware systems. Such a user-centred interpretation leads to the introduction and differentiation of externalised consistency and emergent consistency. The latter captures the fundamental characteristic of collaborative work, where human users’ intentions and negotiation play a crucial role. The paper examines the constituent parts of the model in detail.

Original language	English
Title of host publication	Distributed Communities on the Web - 4th International Workshop, DCW 2002, Revised Papers
Editors	John Plaice, P. G. Kropf, P. Schultess, J. Slonim
Place of Publication	Berlin; London
Publisher	Springer, Springer Nature
Pages	138-150
Number of pages	13
Volume	2468
ISBN (Print)	3540003010
Publication status	Published - 2002
Event	4th International Workshop on Distributed Communities on the Web, DCW 2002 - Sydney, Australia Duration: 3 Apr 2002 → 5 Apr 2002

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	2468
ISSN (Print)	03029743
ISSN (Electronic)	16113349

Other

Other	4th International Workshop on Distributed Communities on the Web, DCW 2002
Country	Australia
City	Sydney
Period	3/04/02 → 5/04/02

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Link to publication in Scopus

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Xue, L., Orgun, M., & Zhang, K. (2002). A user-centred consistency model in real-time collaborative editing systems. In J. Plaice, P. G. Kropf, P. Schultess, & J. Slonim (Eds.), Distributed Communities on the Web - 4th International Workshop, DCW 2002, Revised Papers (Vol. 2468, pp. 138-150). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 2468). Berlin; London: Springer, Springer Nature.

Xue, Liyin ; Orgun, Mehmet ; Zhang, Kang. / A user-centred consistency model in real-time collaborative editing systems. Distributed Communities on the Web - 4th International Workshop, DCW 2002, Revised Papers. editor / John Plaice ; P. G. Kropf ; P. Schultess ; J. Slonim. Vol. 2468 Berlin; London : Springer, Springer Nature, 2002. pp. 138-150 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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abstract = "Consistency maintenance is an important issue in groupware systems. The existing consistency models are system-oriented and focus on objective and static aspects of consistency without sufficiently taking into account the involvement of human users. It is necessary to investigate how users perceive consistency and how systems can support the users in realising their expectation. This paper addresses consistency from the point of view of multi-user interaction and proposes a new usercentred consistency model. It argues that consistency is an agreement (or inter-subjectivity) among human users in groupware systems. Such a user-centred interpretation leads to the introduction and differentiation of externalised consistency and emergent consistency. The latter captures the fundamental characteristic of collaborative work, where human users’ intentions and negotiation play a crucial role. The paper examines the constituent parts of the model in detail.",

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Xue, L, Orgun, M & Zhang, K 2002, A user-centred consistency model in real-time collaborative editing systems. in J Plaice, PG Kropf, P Schultess & J Slonim (eds), Distributed Communities on the Web - 4th International Workshop, DCW 2002, Revised Papers. vol. 2468, Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 2468, Springer, Springer Nature, Berlin; London, pp. 138-150, 4th International Workshop on Distributed Communities on the Web, DCW 2002, Sydney, Australia, 3/04/02.

A user-centred consistency model in real-time collaborative editing systems. / Xue, Liyin; Orgun, Mehmet; Zhang, Kang.

Distributed Communities on the Web - 4th International Workshop, DCW 2002, Revised Papers. ed. / John Plaice; P. G. Kropf; P. Schultess; J. Slonim. Vol. 2468 Berlin; London : Springer, Springer Nature, 2002. p. 138-150 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 2468).

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution

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AB - Consistency maintenance is an important issue in groupware systems. The existing consistency models are system-oriented and focus on objective and static aspects of consistency without sufficiently taking into account the involvement of human users. It is necessary to investigate how users perceive consistency and how systems can support the users in realising their expectation. This paper addresses consistency from the point of view of multi-user interaction and proposes a new usercentred consistency model. It argues that consistency is an agreement (or inter-subjectivity) among human users in groupware systems. Such a user-centred interpretation leads to the introduction and differentiation of externalised consistency and emergent consistency. The latter captures the fundamental characteristic of collaborative work, where human users’ intentions and negotiation play a crucial role. The paper examines the constituent parts of the model in detail.

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Xue L, Orgun M, Zhang K. A user-centred consistency model in real-time collaborative editing systems. In Plaice J, Kropf PG, Schultess P, Slonim J, editors, Distributed Communities on the Web - 4th International Workshop, DCW 2002, Revised Papers. Vol. 2468. Berlin; London: Springer, Springer Nature. 2002. p. 138-150. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).