Achieving Rapid Knowledge Acquisition in a High-Volume Call Center

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

Original language	English
Title of host publication	Proceedings of the pacific knowledge acquisition workshop 2004
Editors	Byeong Ho Kang, Achim Hoffmann, Takahira Yaamguchi, Wai Kiang Yeap
Place of Publication	New Zealand
Publisher	PRICAI
Pages	74-86
Number of pages	13
ISBN (Print)	187731434X
Publication status	Published - 2004
Event	Pacific Rim International Conference on Artificial Intelligence - Auckland, New Zealand Duration: 9 Aug 2014 → 13 Aug 2014

Conference	Pacific Rim International Conference on Artificial Intelligence
City	Auckland, New Zealand
Period	9/08/14 → 13/08/14

Cite this

@inproceedings{00dc8776224f4d0e89eeba064708b729,

title = "Achieving Rapid Knowledge Acquisition in a High-Volume Call Center",

author = "Megan Vazey and Debbie Richards",

year = "2004",

language = "English",

isbn = "187731434X",

pages = "74--86",

editor = "Kang, \{Byeong Ho\} and Achim Hoffmann and Takahira Yaamguchi and Yeap, \{Wai Kiang\}",

booktitle = "Proceedings of the pacific knowledge acquisition workshop 2004",

publisher = "PRICAI",

note = "Pacific Rim International Conference on Artificial Intelligence ; Conference date: 09-08-2014 Through 13-08-2014",

}

Achieving Rapid Knowledge Acquisition in a High-Volume Call Center. / Vazey, Megan; Richards, Debbie.
Proceedings of the pacific knowledge acquisition workshop 2004. ed. / Byeong Ho Kang; Achim Hoffmann; Takahira Yaamguchi; Wai Kiang Yeap. New Zealand: PRICAI, 2004. p. 74-86.

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

TY - GEN

T1 - Achieving Rapid Knowledge Acquisition in a High-Volume Call Center

AU - Vazey, Megan

AU - Richards, Debbie

PY - 2004

Y1 - 2004

M3 - Conference proceeding contribution

SN - 187731434X

SP - 74

EP - 86

BT - Proceedings of the pacific knowledge acquisition workshop 2004

A2 - Kang, Byeong Ho

A2 - Hoffmann, Achim

A2 - Yaamguchi, Takahira

A2 - Yeap, Wai Kiang

PB - PRICAI

CY - New Zealand

T2 - Pacific Rim International Conference on Artificial Intelligence

Y2 - 9 August 2014 through 13 August 2014

ER -