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AI-driven co-design in health and care: exploring challenges, opportunities, and innovations

Jessica Rahman*, Hilary Davis, Sonja Pedell, Diego Muñoz, Gareth Priday, Surbhi Jain

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

Abstract

Artificial intelligence (AI), including generative AI, is playing an increasingly prominent role in shaping the design and delivery of health and care services. However, its integration into everyday practice remains limited, often due to a lack of attention to human factors and the complex sociotechnical contexts in which care is delivered. This workshop critically explores the human-centred dimensions of AI in health and care, with a special focus on co-design tool and methodologies. It will explore how AI can support and reshape co-design practices, enhancing collaboration, creativity, and shared decision-making among a diverse range of stakeholders, including healthcare providers, caregivers, researchers, industry partners, and people with lived experience. Focusing on human-centred and inclusive co-design approaches, the workshop explores both the opportunities and challenges of using AI-driven tools in the complex and dynamic care environments in health and care. Participants will engage in interactive activities and discussions to reflect on their own settings, evaluate emerging co-design practices, and explore the sociotechnical aspects required for the responsible and ethical use of AI. The workshop aims to bring together participants at all levels of AI familiarity, from experienced practitioners to those curious about its potential, fostering a multidisciplinary dialogue around the future of AI-supported collaboration in health and care settings.

Original languageEnglish
Title of host publicationOZCHI 2025 - Proceedings of the 37th Australian Conference on Human-Computer Interaction
EditorsJoel Fredericks, Soojeong Yoo, Tram Thi Minh Tran, Nadia Pantidi, Thuong Hoang, Marius Hoggenmueller, Glenda Caldwell, Benjamin Tag, Josh Andres, Hilary Davis, Marie Boden, Howe Zhu, Joel Harman, Jessica Rahman
Place of PublicationNew York, NY
PublisherAssociation for Computing Machinery, Inc
Pages1034-1037
Number of pages4
ISBN (Electronic)9798400720161
DOIs
Publication statusPublished - 28 Nov 2025
Externally publishedYes
Event37th Australian Conference on Human-Computer Interaction, OZCHI 2025 - Sydney, Australia
Duration: 29 Nov 20253 Dec 2025

Publication series

NameOZCHI 2025 - Proceedings of the 37th Australian Conference on Human-Computer Interaction

Conference

Conference37th Australian Conference on Human-Computer Interaction, OZCHI 2025
Country/TerritoryAustralia
CitySydney
Period29/11/253/12/25

Bibliographical note

Copyright the Author(s) 2025. Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.

Keywords

  • artificial intelligence
  • co-design
  • generative AI
  • health and care

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