An Application of data envelopment analysis (DEA) for ERP system selection: Case of a petrochemical company

Amir Hossein Ghapanchi, Mohammad Hamed Jafarzadeh, Mohammad Hossein Khakbaz

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

Abstract

As a comprehensive software solution, ERP seeks to integrate all departments and functions of a company into a single computer system that can satisfy all departments’ information needs. Nowadays, many companies have invested in the implementation of enterprise resource planning (ERP) systems. But, a large number of them have wasted millions of dollars as a consequence of failed ERP implementation and adoption. Some of the failures come back to the selection of inappropriate ERP systems. This paper seeks to propose a method for selecting appropriate ERP systems, to enable firms’ decision-makers to achieve an overall consensus by using a multicriteria decision making model.
Original languageEnglish
Title of host publicationICIS 2008 Proceedings
Subtitle of host publicationTwenty Ninth International Conference on Information Systems
Place of PublicationParis
PublisherAIS Electronic Library (AISeL)
Pages1-7
Number of pages7
Publication statusPublished - 2008
EventInternational Conference on Information Systems (29th : 2008) - Paris, France
Duration: 14 Dec 200817 Dec 2008

Conference

ConferenceInternational Conference on Information Systems (29th : 2008)
Country/TerritoryFrance
CityParis
Period14/12/0817/12/08

Keywords

  • Data Envelopment Analysis
  • Enterprise Resource Planning (ERP)
  • IS evaluation

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