An Examination of the factors contributing to information technology acceptance in a developing country

This study examines how education and age could influence information technology acceptance in a developing country. We further examine the applicability of the factors identified in prior literature in a developing country by adapting Davis (1989) model and Fergusons (1997) model. Accordingly, two research questions were proposed. This study contributes to the IT acceptance literature by introducing the effect of education and age, in a developing country context. Instead of using a single questionnaire methodology from an employee perspective alone, we use both a questionnaire with the employees and interviews with the employers and the vice-mayor of the city to provide additional insights from multiple perspectives. The findings of this research indicate how practitioners in developing countries can motivate IT acceptance within their organizations.