An exploratory case study of governance practices for information technology (IT) projects in a government-linked company

Noor Ismawati Jaafar*, Ernest Jordan

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review


This paper analyses and presents a case study on information technology governance (ITG) practices in a government-linked company (GLC) by looking at the ITG process, accountability and the desirable behaviours of information technology (IT) at the project level of the organization. The study reveals a number of important findings in the context of ITG implementation at the project level. As far as ITG documentation was is concerned, there are numerous standards currently available of which many are continuously undergoing further development by IT professionals. Nonetheless, there is still no one correct way of governing IT in an organization, more specifically, in IT project management. In addition, there is not much known concerning the ITG outcome of ITG practices in Malaysian organizations. Thus, this paper shares the level of readiness and awareness of ITG practices, for this particular case, when it comes to implementing IT projects.

Original languageEnglish
Pages (from-to)10667-10706
Number of pages10
JournalAfrican journal of business management
Issue number26
Publication statusPublished - 28 Oct 2011


  • information technology governance (ITG)
  • information technology governance (ITG) practices
  • accountability
  • information technology (IT) outcome

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