An international study of quality improvement approach and firm performance

Everett E. Adam, Lawrence M. Corbett, Benito E. Flores, Norma J. Harrison, T. S. Lee, Boo Ho Rho, Jaime Ribera, Danny Samson, Roy Westbrook

Research output: Contribution to journalArticlepeer-review

235 Citations (Scopus)
Original languageEnglish
Pages (from-to)842-873
Number of pages32
JournalInternational Journal of Operations and Production Management
Issue number9
Publication statusPublished - 1997
Externally publishedYes


  • Company
  • Kaizen
  • Performance
  • Quality

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