Abstract
Collaborative teamwork is becoming more common in several domains including healthcare and disaster management. While collaborative teamwork can benefit from information system (IS) support, designing IS models to support collaboration is a significant challenge owing to the variations in tasks and people that must be supported, and the different contexts within which collaboration takes place. Collaborative teamwork can vary greatly because of context, which is the integration of diverse, dynamic, and heterogeneous needs for groups to achieve a specific goal. However in the literature there has been limited emphasis on how contextual underpinnings can be incorporated into IS design. This paper uses a case study of the design of a user-driven prototype disaster management IS. We used the think aloud method to capture participant thoughts while interacting with the IS prototype. The think aloud data was analyzed and used to develop an ontology of contextual considerations to support IS design.
Original language | English |
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Title of host publication | ISCRAM 2014 Conference Proceedings |
Subtitle of host publication | 11th International Conference on Information Systems for Crisis Response and Management |
Editors | S. R. Hiltz, M. S. Pfaff, L. Plotnick, P. C. Shih |
Place of Publication | Pennsylvania |
Publisher | The Pennsylvania State University |
Pages | 165-169 |
Number of pages | 5 |
ISBN (Print) | 9780692211946 |
Publication status | Published - 2014 |
Externally published | Yes |
Event | 11th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2014 - University Park, PA, United States Duration: 1 May 2014 → 1 May 2014 |
Other
Other | 11th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2014 |
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Country/Territory | United States |
City | University Park, PA |
Period | 1/05/14 → 1/05/14 |
Keywords
- Collaboration
- Community engagement
- Context
- Information system design
- Think aloud