Abstract
Information is an essential part of disaster management. Information systems (IS) are a key means of providing the right information at the right time to support response to a disaster, and fostering collaborative facilitators such as situation awareness, common ground and communities of practice. However for these collaborative facilitators to support 'downstream events' (i.e. disaster response) they need to emerge and be grown from 'upstream' activities such as user engagement. Subsequently IS design requirements for disaster response are embedded in the community where a system will be used and it is from the community users and their needs that IS requirements must emerge. This paper presents an upstream-downstream approach for disaster management IS design. We describe four phases to user centered information systems design to support disaster management and provide a case study of using this approach in action to design an IS to enhance community resilience.
| Original language | English |
|---|---|
| Title of host publication | ISCRAM 2012 Conference Proceedings book of papers |
| Subtitle of host publication | 9th International Conference on Information Systems for Crisis Response and Management |
| Editors | Leon Rothkrantz, Jozef Ristvej, Zeno Franco |
| Place of Publication | Vancouver, Canada |
| Publisher | Simon Fraser University |
| Pages | 1-10 |
| Number of pages | 10 |
| ISBN (Print) | 9780864913326 |
| Publication status | Published - 2012 |
| Externally published | Yes |
| Event | 9th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2012 - Vancouver, BC, Canada Duration: 22 Apr 2012 → 25 Apr 2012 |
Other
| Other | 9th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2012 |
|---|---|
| Country/Territory | Canada |
| City | Vancouver, BC |
| Period | 22/04/12 → 25/04/12 |
Keywords
- Awareness
- Disaster and emergency management
- Participatory design
- Systems design
- User engagement