Assessing the impact of computerization on work practice: Information technology in emergency departments

Priyadarshini R. Pennathur; Ann M. Bisantz; Rollin J. Fairbanks; Shawna J. Perry; Frank Zwemer; Robert L. Wears

Assessing the impact of computerization on work practice: Information technology in emergency departments

Priyadarshini R. Pennathur, Ann M. Bisantz, Rollin J. Fairbanks, Shawna J. Perry, Frank Zwemer, Robert L. Wears

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

Abstract

Typical hospital emergency departments (ED) use patient status boards as information tracking devices for providing safe care by supporting shared memory, latent processes, collaboration, shared cognition, communication and coordination. Traditionally, status boards are large, manually updated dry erase "whiteboards." Though electronic patient tracking technologies are fast replacing manual status boards, significant questions remain regarding the design of these technologies and the manner in which they impact ED work. This paper describes part of a study which is documenting the transition from a manual status board to electronic technology in two different emergency departments. The impact of technology implementation on existing work practices, and insights on design of information technology for safety critical healthcare system are described.

Original language	English
Title of host publication	51st Annual Meeting of the Human Factors and Ergonomics Society, HFES 2007
Place of Publication	Thousand Oaks, CA
Publisher	SAGE Publications
Pages	377-381
Number of pages	5
Volume	1
ISBN (Print)	9781605600376
Publication status	Published - 2007
Externally published	Yes
Event	51st Annual Meeting of the Human Factors and Ergonomics Society, HFES 2007 - Baltimore, MD, United States Duration: 1 Oct 2007 → 5 Oct 2007

Other

Other	51st Annual Meeting of the Human Factors and Ergonomics Society, HFES 2007
Country/Territory	United States
City	Baltimore, MD
Period	1/10/07 → 5/10/07

Cite this

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title = "Assessing the impact of computerization on work practice: Information technology in emergency departments",

abstract = "Typical hospital emergency departments (ED) use patient status boards as information tracking devices for providing safe care by supporting shared memory, latent processes, collaboration, shared cognition, communication and coordination. Traditionally, status boards are large, manually updated dry erase {"}whiteboards.{"} Though electronic patient tracking technologies are fast replacing manual status boards, significant questions remain regarding the design of these technologies and the manner in which they impact ED work. This paper describes part of a study which is documenting the transition from a manual status board to electronic technology in two different emergency departments. The impact of technology implementation on existing work practices, and insights on design of information technology for safety critical healthcare system are described.",

author = "Pennathur, {Priyadarshini R.} and Bisantz, {Ann M.} and Fairbanks, {Rollin J.} and Perry, {Shawna J.} and Frank Zwemer and Wears, {Robert L.}",

year = "2007",

language = "English",

isbn = "9781605600376",

volume = "1",

pages = "377--381",

booktitle = "51st Annual Meeting of the Human Factors and Ergonomics Society, HFES 2007",

publisher = "SAGE Publications",

address = "United Kingdom",

note = "51st Annual Meeting of the Human Factors and Ergonomics Society, HFES 2007 ; Conference date: 01-10-2007 Through 05-10-2007",

}

Pennathur, PR, Bisantz, AM, Fairbanks, RJ, Perry, SJ, Zwemer, F & Wears, RL 2007, Assessing the impact of computerization on work practice: Information technology in emergency departments. in 51st Annual Meeting of the Human Factors and Ergonomics Society, HFES 2007. vol. 1, SAGE Publications, Thousand Oaks, CA, pp. 377-381, 51st Annual Meeting of the Human Factors and Ergonomics Society, HFES 2007, Baltimore, MD, United States, 1/10/07.

Assessing the impact of computerization on work practice: Information technology in emergency departments. / Pennathur, Priyadarshini R.; Bisantz, Ann M.; Fairbanks, Rollin J. et al.
51st Annual Meeting of the Human Factors and Ergonomics Society, HFES 2007. Vol. 1 Thousand Oaks, CA: SAGE Publications, 2007. p. 377-381.

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

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T2 - 51st Annual Meeting of the Human Factors and Ergonomics Society, HFES 2007

AU - Pennathur, Priyadarshini R.

AU - Bisantz, Ann M.

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AU - Zwemer, Frank

AU - Wears, Robert L.

PY - 2007

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AB - Typical hospital emergency departments (ED) use patient status boards as information tracking devices for providing safe care by supporting shared memory, latent processes, collaboration, shared cognition, communication and coordination. Traditionally, status boards are large, manually updated dry erase "whiteboards." Though electronic patient tracking technologies are fast replacing manual status boards, significant questions remain regarding the design of these technologies and the manner in which they impact ED work. This paper describes part of a study which is documenting the transition from a manual status board to electronic technology in two different emergency departments. The impact of technology implementation on existing work practices, and insights on design of information technology for safety critical healthcare system are described.

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PB - SAGE Publications

CY - Thousand Oaks, CA

Y2 - 1 October 2007 through 5 October 2007

ER -

Assessing the impact of computerization on work practice: Information technology in emergency departments

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