Assessing the impact of computerization on work practice: Information technology in emergency departments

Priyadarshini R. Pennathur, Ann M. Bisantz, Rollin J. Fairbanks, Shawna J. Perry, Frank Zwemer, Robert L. Wears

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

23 Citations (Scopus)

Abstract

Typical hospital emergency departments (ED) use patient status boards as information tracking devices for providing safe care by supporting shared memory, latent processes, collaboration, shared cognition, communication and coordination. Traditionally, status boards are large, manually updated dry erase "whiteboards." Though electronic patient tracking technologies are fast replacing manual status boards, significant questions remain regarding the design of these technologies and the manner in which they impact ED work. This paper describes part of a study which is documenting the transition from a manual status board to electronic technology in two different emergency departments. The impact of technology implementation on existing work practices, and insights on design of information technology for safety critical healthcare system are described.

Original languageEnglish
Title of host publication51st Annual Meeting of the Human Factors and Ergonomics Society, HFES 2007
Place of PublicationThousand Oaks, CA
PublisherSAGE Publications
Pages377-381
Number of pages5
Volume1
ISBN (Print)9781605600376
Publication statusPublished - 2007
Externally publishedYes
Event51st Annual Meeting of the Human Factors and Ergonomics Society, HFES 2007 - Baltimore, MD, United States
Duration: 1 Oct 20075 Oct 2007

Other

Other51st Annual Meeting of the Human Factors and Ergonomics Society, HFES 2007
CountryUnited States
CityBaltimore, MD
Period1/10/075/10/07

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