| Original language | English |
|---|---|
| Pages (from-to) | 144-155 |
| Number of pages | 12 |
| Journal | Proceedings of the 11th annual conference of Asia Pacific Decision Sciences Institute : Innovation and service excellence for competitive advantage in the global environment |
| Publication status | Published - 2006 |
| Event | Annual Conference of Asia-Pacific Decision Sciences Institute (APDSI 2006) (11th : 2006) - Kowloon, Hong Kong Duration: 14 Jun 2006 → 18 Jun 2006 |
Cite this
Smith, D. W. K., & Hunt, R. A. (2006). Assisting the Australian furniture manufacturing industry using QFD: voice of the customer collection and preparation. Proceedings of the 11th annual conference of Asia Pacific Decision Sciences Institute : Innovation and service excellence for competitive advantage in the global environment, 144-155.