Australian SME adoption of cloud computing: drivers and challenges

Bahjat Fakieh*, Peter Busch, Yvette Blount

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

Adopting cloud services may increase opportunities for achieving competitive advantage and improving business outcomes - this is significant to Australian small and medium-sized enterprises (SMEs) which account for 96% of all Australian organisations. This work explored via a semi-structured survey - the possible drivers and challenges for Australian SMEs adopting cloud computing, to achieve a competitive advantage. Some 470 Australian SMEs were sampled in six Australian cities: Sydney, Melbourne, Brisbane, Canberra, Wollongong, and Newcastle. A conceptual framework was developed using resource-based theory (RBT) together with the technology, organisation and environment (TOE) framework. This work provides an objective benchmark concerning the drivers and challenges when SMEs adopt cloud computing, however we restrict ourselves to the Australian context.

Original languageEnglish
Pages (from-to)514-539
Number of pages26
JournalInternational Journal of Business Information Systems
Volume40
Issue number4
DOIs
Publication statusPublished - 2022

Keywords

  • Australia
  • challenges
  • cloud computing
  • drivers
  • small and medium-sized enterprises
  • SMEs
  • technology adoption

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