Australia's embrace of a cashless society

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The current research-in-progress paper seeks to determine whether Australia is ready to embrace digital payments for all business transactions. We investigate the rising trend of digital payment methods instead of cash. Then we discuss the government policies on digital payments and examine the current state of the adoption of cashless transactions. A list of cashless society readiness indicators is established, and data from Global Findex database, government policies and public comments and financial and commercial commentaries used to highlight insights on the current situation regarding the mood and readiness for the adoption of a near cashless society. We will adopt a mixed-method approach along with activity theory, to interpret data from the aforementioned databases and policy documents to see to what degree and over what period of time Australia becomes a cashless society. We also include a preliminary research model of our study moving forward.
Original languageEnglish
Title of host publicationACIS 2020 Proceedings
Place of PublicationWellington, N.Z.
PublisherAssociation for Information Systems
Number of pages7
Publication statusPublished - 2020
Event31st Australasian Conference on Information Systems, ACIS 2020 - Victoria university of Wellington (Virtual), Wellington, New Zealand
Duration: 1 Dec 20204 Dec 2020


Conference31st Australasian Conference on Information Systems, ACIS 2020
Country/TerritoryNew Zealand
Internet address

Bibliographical note

Copyright the Author(s) 2020. Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.


  • Cashless Society
  • Digital Payments
  • Lexical Analysis
  • Mixed Method Approach
  • Activity Theory


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